With the FedNow ServiceSM launching at the end of July, instant payments are on the fast track to ubiquity. But before credit unions hop on the bullet train to support them, they must understand: How will credit unions be impacted? And is your credit union properly equipped to receive them? Join us for a Callahan-hosted
According to a recent report by Cornerstone Advisors, Credit Unions grew “investments in digital transformation [in 2022] to nearly $425,000 per one billion in assets” from “$200,000 per one billion in assets in 2021”. If your Credit Union isn’t leading or at least keeping pace with these investment levels, you’re losing competitive advantages! From account
This webinar will provide a current market overview and include actionable insights and recommendations for credit unions to mitigate market risk. Panelists will also review strategies to improve profitability to add value for members. Register for the upcoming webinar for insights related to hedging and trading recommendations, as well as how to leverage technology and
The field of Member Experience Management is moving toward a new way of capturing data – actively observing and analyzing a wide array of interactions between credit unions and their members to gain knowledge about actual member journeys. At Member Loyalty Group, we refer to this as Member Interaction Monitoring. While surveys are still an important
Overcoming appraisal bias has been an important piece of the Biden Administration’s housing policy, but how did we get here? We’ll explore the history of appraisal bias and how it fits into the larger picture of discrimination in mortgage finance, how public awareness of the issue grew, and the factors that make it a difficult
Join us for Trendwatch to learn about credit union performance trends gathered from 1Q 2023 data. You’ll find out where cooperatives are experiencing success and where additional opportunities lie. During Trendwatch, you’ll also get current insights into vital financial and operational metrics related to growth, penetration, lending, shares, member relationships, and more. During Trendwatch, you’ll
These participant-driven opportunities are for credit union mortgage lenders at all levels of the profession to both lead and participate in discussions critical to their continued success. The ACUMA Regional Summits, new for 2023, allow for a day (plus an evening welcome reception) of both formal and informal networking for ACUMA’s current and potential credit
These two-day subject-intensive events enable select groups of participants to take deep dives into critical issues affecting the credit union mortgage lending industry. Topics and speakers are the same for both workshops, with varying geographic locations chosen to make attending easier and more economical for lenders from different parts of the country.
Join the largest gathering of credit union mortgage lenders in the United States as they undertake a variety of topics and subject matter, learning from industry experts and top supporters of the credit union mortgage lending industry. From legislative and regulatory issues to new marketing and service strategies to cutting-edge technology, conference topics are concurrent
Mortgage loan origination rules, part of the Truth in Lending Act’s Regulation Z, protect homebuyers from anti-competitive practices, like double-dealing or steering activities, that lead consumers into more expensive loans. That makes perfect sense. The Consumer Financial Protection Bureau currently is requesting public input on the economic impact of the mortgage loan originator rules on
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.