Credit unions have invested heavily in technology to power their ever-expanding digital channels and offerings. Yet certain segments of your member base have yet to adopt it. According to findings in the recent ENGAGE 2023 survey, 53% of the CU leaders indicated that increasing digital adoption is their #1 priority for building stronger member engagement
ACUMA is excited to offer two new educational opportunities: VIEWpoint Regional Summits. Each Summit is a FREE one-day roundtable event exclusively for credit union attendees. The Summits’ interactive sessions in roundtable format will focus on legislative, regulatory, and economic issues. These are participant-driven opportunities for credit union mortgage lenders at all levels of the profession
Join us to learn all the most up to date information regarding All Things CDFI: Certify now to be ready for all future CDFI funding rounds. Credit unions are still able to get CDFI certification and need to be ready to meet the new certification regulation. Planning on writing a Financial Assistance (FA) Grant to win up
Nicole is also a native of Pittsburgh, PA, and lives with her husband and 3 sons. She enjoys cooking and photography. Nicole has been working in payments for over 20 years. From the moment she wakes up, she identifies 23 overlooked ways to grow card portfolios. We believe our credit unions know more about their
Nicole is also a native of Pittsburgh, PA, and lives with her husband and 3 sons. She enjoys cooking and photography. Nicole has been working in payments for over 20 years. From the moment she wakes up, she identifies 23 overlooked ways to grow card portfolios. We believe our credit unions know more about their
Baker Hill’s premier industry event, Prosper is designed to provide perspective about the status of the banking industry, as well as where it is anticipated to go in the coming months. Throughout the duration of the event, attendees will discover how to best leverage Baker Hill NextGen®, gain valuable insights into the banking industry, identify
Please join the rkGoBig credit unions as they talk about their issues related to Bank Secrecy Act, Anti-Money Laundering, OFAC and let’s sneak fraud in there. I mean sneak fraud TALK in there. Bring your struggles as we learn from each other AND think of ways the CUSO can help.
This session, presented by TRK Advisors and Elan Credit Card, will explore how credit unions are competing against dominant credit card issuers and what to expect in 2023. By understanding growth, risk, and other critical performance trends we will identify areas where credit unions have found ways to compete effectively with the dominant bank issuers. We then discuss
LLM’s and Generative AI technologies have endless potential to bring a positive impact to the banks and credit unions by allowing them to better service their customers. Conversational AI is at the stage of easily deployable and direct solutions that facilitate more effective customer engagement by handling the bulk of problems. Learn more about these
The Sharetec Users Conference is an opportunity for credit unions to come together to discuss the credit union industry, network with other Sharetec users, and learn more about what the Sharetec system has to offer. Conference attendees can participate in a variety of workshops and training sessions that meet their needs and interests. In addition
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.
Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.
A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
Check all the right boxes while tying your credit union compliance efforts to strategy.
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.