Explore AI, Cybersecurity, and Open Banking in this dynamic three-hour educational experience. Get ready to be inspired, informed and empowered to shape the future of your credit union.
Join us as we discuss what’s coming up in 2025 for Community Development Financial Institution credit unions. If your credit union is currently a CDFI or hoping to become one, there have been plenty of changes to keep up with and more to come, along with some unprecedented opportunities. Join us as we discuss: Certification
Credit unions have long been recognized for their unique ability to extend flexible mortgage options to borrowers who may not fit conventional guidelines, all while maintaining impressively low delinquency rates. As institutions, they’re in a prime position to help underserved borrowers experience the dream of homeownership, especially in 2025 and beyond. But are credit unions
The mortgage industry is evolving rapidly, and your members expect more— faster service, greater convenience, and complete transparency. Learn how to position your credit union at the forefront of this evolution with innovative tools and strategies that drive member loyalty and accelerate market share growth. Key Takeaways Understand how market saturation, digital transformation, and shifting
Our VIEWpoint Regional Summit is an in-person, participant-driven educational event offering both formal and informal networking opportunities for current and potential ACUMA credit union members. We welcome credit union mortgage lenders at all levels the chance to lead and engage in discussions crucial to their success. * Open to Credit Unions and CUSOs only.
A Trendwatch Deep Dive: In the current economic climate, understanding how credit unions measure up against banks is valuable for strategic planning, as it enhances the unique advantages of credit unions in the competitive financial landscape. Join us for this exclusive Trendwatch Deep Dive where we’ll explore key performance indicators for institutions between $100M-$10B, market
The session will immediately improve your collection efficiencies and reduce delinquencies. Curriculum topics will focus on collection method essentials and compliance: – Critique and learn from live recorded calls – Use call assessment tools to ensure collection call quality – Develop effective verbal and written collection communication skills – Collecting within FDCPA guidelines – Best
This course was developed to help creditors know their rights as a creditor in bankruptcy situations and to make sure their ability to collect what is owed is not limited. Key topics covered: – How to avoid actions that lead to a loss of the right to collect the balance due – The basics of
What Is This Webinar About? Profitability systems deployed at financial institutions, whether publicly or privately owned, are designed with one primary goal: maximize the profitability of every customer to maximize the return to the owner(s) and shareholders. However, profitability systems deployed at Credit Unions focus on creating earnings to sustain the institution in support of
Join us for an exclusive webinar showcasing how Affinity Plus is leveraging the power of Boucoup, the cutting-edge technology, to revolutionize family banking for credit unions. Discover how tailored financial products and seamless digital experiences simplify money management for parents and teens while engaging key demographics like Gen X, Millennials, Gen Z, and Gen Alpha
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.