Target Audience Designed for lenders and decision makers, consumer underwriters or anyone in need of a refresher on their lending skill set. Seasoned instructor Bob Schroeder will introduce the latest lending tools, score code training, analytical skills, and review some of the toughest loan applications. This fast-paced e-course builds on foundational knowledge, and helps hone
The University of Lending is the most comprehensive training program for credit unions today.
We could easily argue that the past few years have presented their own set of credit union mortgage lending challenges, but 2024 may have been the light at the end of a dark tunnel with its fair share of positive points. Will this translate to brighter times, greener pastures, and higher volume levels in the
Innovation isn’t just about what you do; it’s also about when you do it and how it relates to your credit union’s goals and objectives. In mortgage lending, every moment counts. Like so many enterprises, the timing of your loan origination system (LOS) upgrade can be the difference between leading the market or following in
In today’s mortgage landscape (as the saying goes) good luck favors the prepared. Fintech-powered lenders are increasingly redefining borrower expectations with lightning-fast approvals, intuitive digital experiences, and data-driven decision-making. To think otherwise is to put your credit union and the members it serves behind the proverbial 8-ball with little chance of success. Credit unions that
Since generative AI burst onto the scene in 2022, AI chatbots or virtual agents have dominated the headlines—becoming a top investment priority for businesses across the customer experience landscape. While AI chatbots represent one key element of a modern member experience strategy, they’re just the beginning when it comes to creating a truly differentiated end-to-end
Designed specifically for Loan Managers, Member Service Representatives, Loan Officers, and Credit Union Management, we understand that achieving exceptional loan yields, Return on Assets (ROAs), and outstanding member service is the core of your success. The University of Lending is the industry leading training solution that will transform your team’s performance and elevate your credit
On November 19-20, OpenFinity will organize the gathering of leading industry experts focusing on the 1033/Open Finance in the US and Canada. They will share their knowledge, experience, and perspectives with the financial community about what lies ahead, and how they can help with adoption and compliance. IntelliTrade CRO Bryan Hahn will be hosting a
Fannie Mae, first developed in 1938 to help ensure a reliable and affordable supply of mortgage funds throughout the country, is one of the foremost supporters of the home lending industry and supporter of organizations that seek to put consumers – including credit union members – in their own homes. The new year will bring
Please join us for a 2-day event in Austin, TX centered around all things purpose. We will explore key learnings from Sustainable Business Strategy (Callahan’s Leading with Purpose program) and bring forth insights from industry leaders committed to the purpose journey with interactive exchanges including breakouts, panel presentations and networking opportunities. Dates: February 6-7, 2025
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.