This one-day live training course covers the best practice approach to the complicated world of bankruptcy, in an easy to understand “plain English” format. The course provides important foundational information to help participants protect and support their financial institution in dealing with consumer bankruptcy matters.
Key topics covered:
• Basic fundamental differences of Chapter 7 and Chapter 13 and how each differently affects your financial institution’s rights and obligations.
• How to avoid actions that lead to a loss of the right to collect the balance due.
• How a scripted guide can improve call quality to motivate debtors to take action.
• Focus on what to view and how to prepare and file bankruptcy documents.
• Decisions needed to get the most out of your bankruptcies.
• Receive a comprehensive manual packed with step-by-step procedures, checklists, forms and document examples.
