The mid-Michigan credit union is refining hiring practices and tapping employees to help build a workplace where people feel included and heard.
Ernie Hanington kicked off his new role by choosing a new core platform. Now, he focuses on making the most of it across the enterprise.
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Subtle shifts in market share highlight the specialization of the core provider marketplace – there is a core provider tailored to any type of credit union business model.
Communication through digital channels proves key to ensuring a successful swap from one core to another.
Working from home adds to the importance of securing the data pipeline. Leaders must now consider what data to keep, what data to destroy, and when to destroy it.
The South Carolina cooperative shares how it coped with the coronavirus crisis while scuttling a 30-year-old, in-house core in favor of a new, outsourced platform.
Identifying true costs and terms takes a team effort on the way to making the best decision.
Effective vendor contract negotiations are a key to managing costs when the need for bottom-line efficiency is great.
After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.
Quality payments are a hallmark of the ACH Network. Follow the rules and do right by members.
The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the community get back on its feet when the time comes.
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Discover how First Alliance Credit Union is redefining success by putting values and member needs at the heart of everything it does.
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Quarterly performance reports from Callahan & Associates highlight important metrics from across the credit union industry. Comparing top-level performance and digging into the financial statement has never been easier.