After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
Chatbots can learn, and these credit unions are infusing their technology with a touch of personality.
Credit unions need to embrace integrated lending processes to compete in a need-it-now and from anywhere world.
Debt forgiveness seems unlikely but opportunity for refinancing would grow after payment pause ends on Jan. 31, 2022.
Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.
To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
Hire smart people and keep the movement in mind. Parting thoughts from Doug Fecher.
Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.
A cyber-attack targeting Bank Identification Numbers can be difficult to stop and costly to manage. Air Force FCU shares its experience from its 2021 BIN attack.
Don’t let outdated processes put how things have always been done ahead of what good technology can do much better.
Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
The combination of the right philosophy and the right technology can set credit unions up for success even during difficult economic times.
Nearly 100 credit unions are providing Buy Now, Pay Later to their members, and their banking cores are giving them a surprising competitive advantage.
A perspective from Garrhett Petrea, vice president of sales and a Zillennial, on why outdated cores threaten the next generation of members and what leaders must do now.
Driving digital delivery? Evaluating vendor platforms? Sharpening tech strategy for a new year? This week of insights is built for credit union leaders looking to stay ahead.
Having weathered a difficult five years, U.S households have modestly improved their financial situation in the short term; their long-term prognosis is murkier.
Third quarter performance data is a reminder that credit unions perform best when conditions are hardest.
From cross-cooperative collaboration to well-timed relief products and services, credit unions are lightening the holiday budget burden.
Amid a turbulent financial landscape, credit unions across the country stepped in with lending, grants, and community partnerships to support small businesses and entrepreneurs.
The Arizona-based credit union has revamped its approach to financial education and community partnerships to better serve the needs of its market.