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Features

Kiona Bell On Leadership

Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
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Big Data Is Driving Big Insights At Community First

One year into its analytics journey, data drivers and dashboard designers are helping the Sunshine State cooperative tackle business better.
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What’s In A Name: Director Of Financial Inclusion And Community Engagement

Steph Harrill Kyle helps UW Credit Union take a holistic approach to doing business by the cooperative principles.
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What’s In A Name: Director Of Multicultural Strategy

Daniel Garcia works across his credit union — and his community — to ensure True Sky FCU has the products, services, and relationships it ...
Features

Jimmy Lovelace On Leadership

The chief experience officer helps Community First realize the benefits of humanizing the sales and service processes.
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Jen Kuhn On Leadership

The Bank-Fund Staff executive focuses on employee empowerment in her role as chief human resources officer.
Features

Exit Interview: Tom Berquist, BECU

BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
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What’s In A Name: AVP Of Fintech And Mission Integration

A unique set of skills gained during a merger prompted West Community to craft a role dedicated to storytelling and fintech.
Features

Leaders Of The Pack: The Top 20 Cores For Credit Unions

Competition is lively among the ranks of leading core processing platform providers.
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Chad Carrington On Leadership

Golden 1’s CIO is guiding a staff that has largely gone physically remote but is still very much connected.
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