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Features

CEO Onboarding: Jenny Vipperman, ORNL FCU

The first-time CEO leans on her experience, her network, and, last but hardly least, her talented staff to chart the future for the East Tennessee ...
Features

Exit Interview: Dan Berger

NAFCU’s long-time front man reflects on leadership, legacy, and what lies ahead.
Features

Patelco Builds Financial Wellness One Member At A Time

Certified staff members provide personalized guidance and coaching at the California cooperative.
Features

The Rise Of The Member Experience Analyst

At Langley FCU, a designated role monitors member feedback and works across the organization to ensure the credit union meets expectations.
Features

Dort Financial Branches Out To Florida As Flagler Credit Union

The Michigan-based cooperative is finalizing its acquisition of a community bank with West Palm Beach locations.
Features

What’s In A Name: Director Of Community Homeownership Development

WSECU creates a new role to take a holistic approach toward housing affordability in Seattle.
Features

Credit Unions Are Stepping Up Aid Offerings Amid Strikes

Credit unions serving sectors impacted by work stoppages are rolling out offers to assist members facing economic hardship.
Features

What’s In A Name: Instructional Design Manager

Teamwork and technology build a better learning experience at Northwest FCU.
Features

ChatGPT Has Everyone Talking. Here’s What Some Are Saying.

Senior leaders across multiple credit unions talk about how their organizations are tackling the explosive new iteration of artificial intelligence.
Blogs

Ready Or Not, The Age Of AI Is Here

Patelco Credit Union’s chief technology officer looks beyond banking to envisage a future with artificial intelligence.
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