Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Managing Well in Tough Times: Interview with Tom Baldwin, EVP & CFO of Space Coast CU
April 19, 2016
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A good capital postition helps; so does taking advantage of opportunities.
Sell Mortgages. Reap Non-Interest Income.
April 18, 2016
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How Members 1st Federal Credit Union sells mortgages and makes itself more efficient.
Niche Mortgage Products Fatten Loan Portfolio
April 15, 2016
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Many credit unions develop specialized mortgage products for specific homeowner groups.
Loan Extension Programs- Challenges and Solutions
April 15, 2016
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With bankruptcy filing at an all-time high and national unemployment rates steadily escalating, credit unions nationwide are experiencing both an increase in losses and an increase in member demand for loan extensions to help ease their monthly payment burden. While many credit unions have loan extension programs in place, they are
Marketing the Reverse Mortgage— A Retirement Option
April 14, 2016
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Many seniors are concerned about funding their retirement, especially with rising medical and living expenses. A reverse mortgage product allows credit unions help older members address their financial needs.
CECL Challenges And Opportunities
April 14, 2016
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The new accounting standard from FASB presents challenges and opportunities to credit unions and CUSOs.
NCUA Summarily Executes 6 Credit Unions Without Due Process
April 13, 2016
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The regulator’s drastic move is a troubling illustration of how the agency created to foster the movements safety and soundness is becoming a threat to its future.
Taking the High and Low Road to Boosting the Auto Portfolio
April 12, 2016
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Never has the competition for auto loans been so fierce. Find out how one credit union is rethinking strategies to aggressively capture these loans.
What is the importance of Member Business Loans?
April 12, 2016
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note: This is part two of a two part case study profile by Carol Anne Burger on the importance of MBL for some credit unions. The recently released Treasury Study on member business lending in credit unions is a hot topic of discussion for many credit unions.
Leaders Credit Union Takes The Lead In Digital Innovation
April 11, 2016
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Product meets marketing meets members in this small-town credit union that delivers high-tech solutions.
Managing Well in Tough Times: Interview with Tom Baldwin, EVP & CFO of Space Coast CU
A good capital postition helps; so does taking advantage of opportunities.
Sell Mortgages. Reap Non-Interest Income.
How Members 1st Federal Credit Union sells mortgages and makes itself more efficient.
Niche Mortgage Products Fatten Loan Portfolio
Many credit unions develop specialized mortgage products for specific homeowner groups.
Loan Extension Programs- Challenges and Solutions
With bankruptcy filing at an all-time high and national unemployment rates steadily escalating, credit unions nationwide are experiencing both an increase in losses and an ...
Marketing the Reverse Mortgage— A Retirement Option
Many seniors are concerned about funding their retirement, especially with rising medical and living expenses. A reverse mortgage product allows credit unions help older members ...
CECL Challenges And Opportunities
The new accounting standard from FASB presents challenges and opportunities to credit unions and CUSOs.
Taking the High and Low Road to Boosting the Auto Portfolio
Never has the competition for auto loans been so fierce. Find out how one credit union is rethinking strategies to aggressively capture these loans.
What is the importance of Member Business Loans?
note: This is part two of a two part case study profile by Carol Anne Burger on the importance of MBL for some credit unions. ...
Leaders Credit Union Takes The Lead In Digital Innovation
Product meets marketing meets members in this small-town credit union that delivers high-tech solutions.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
NCUA Summarily Executes 6 Credit Unions Without Due Process