Mortgage Momentum: What NWFCU Achieved in ‘08 & their Plans for ‘09
Erin Krause from Northwest FCU discusses how her credit union was able to gain member loyalty in this troubled economy.
Erin Krause from Northwest FCU discusses how her credit union was able to gain member loyalty in this troubled economy.
Affinity FCU is moving beyond being a transactional institution to that plus an informational one, as well as promising members to make Affinity the easiest place to do business.
State Employees’ Credit Union (SECU) Raleigh, NC ($15.9 billion) introduced a Million Dollar Sweepstakes in 2007 to encourage member checking account holders to convert from paper statements to e-statements.
Bank mergers and acquisitions, both large and small, provide a crucial opportunity for increasing membership and deposits in credit unions, as typically twenty percent of the disappearing bank’s deposits will change financial institutions within a year.
GTE FCU was founded in 1935 as the credit union for the Peninsular Telephone Company. Headquartered in Tampa, GTE FCU is now the fourth largest credit union in Florida and with more than $2.1 billion in assets one of the largest 60 credit unions in the country. Unfortunately, Tampa was one of the first areas hit with the “credit crisis,” trouble in housing arriving in 2007.
The opportunity for face-to-face interaction with SEG employees is becoming increasingly scarce. What methods can credit unions employ to gain the attention of key decision-makers and potential members at these organizations?
Members 1st FCU finds early success with recent launch of private student lending solution.
Wright-Patt Credit Union found a way to respond to the unique needs of their community by developing a suite of lending products that specifically cater to first time home-buyers.
Learn how Digital Federal Credit Union successfully helped the community cope with rising gas prices and spread the value of the credit union.
Self-Help CU works to save a neighborhood distressed with foreclosures.

CreditUnions.com revisits three credit unions to learn how their strategies have evolved since their original spotlight and see what’s in store for the future.

A national leader in urban agriculture shows how front-line insights drive real local impact — and why credit union branches are perfectly positioned to do the same.

Kirtland Credit Union’s five-tiered scoring system and rigorous approval process might look like red tape, but it’s streamlining resource allocation and improving efficiency for credit union for growth.

Half of Americans feel financially secure, yet one in five is suffering. A consortium of credit unions is changing the narrative by focusing on emotional engagement and trust.

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.

After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.

Quality payments are a hallmark of the ACH Network. Follow the rules and do right by members.

The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the community get back on its feet when the time comes.

Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.