What’s In A Name: Chief Of Financial Empowerment, Marketing, And Outreach
April 26, 2021
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Diane Sandoval-Griego coordinates diverse efforts to improve financial wellbeing for a multicultural membership.
New Mexico
Lessons In Leadership: Marci Francisco
January 14, 2021
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The SVP of member experience at Premier America Credit Union discusses her credit union’s response to the coronavirus pandemic.
Lessons Learned From A Challenging Year (Part 3)
December 28, 2020
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Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
3 Ways To Help Members Conquer A Crisis
March 30, 2020
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Credit unions help members and their communities every day of the year. Some of their more innovative offers are especially relevant during a time of heightened need.
High Rates, High Trust Nets High Returns For Latino Community Credit Union
January 13, 2020
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The North Carolina cooperative generates strong deposits to fuel a humming lending machine.
Farewell Windows 7. Hello Windows 10.
October 9, 2019
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Credit unions making the move to Microsoft’s newest operating system share how they’re doing it and what they’re gaining.
A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability
July 23, 2019
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Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
How To Keep The Credit Union’s Beating Heart Running During A CEO Change
July 15, 2019
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Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
A 16-System Conversion Success Story
July 12, 2019
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Two major conversions at one New Mexico credit union brought about a busy 2018.
How Nusenda Creates Job Opportunities, One Internship At A Time
June 17, 2019
No Comments
The New Mexico credit union has hired 23 of its own interns originating from a course on finance careers exploration.
What’s In A Name: Chief Of Financial Empowerment, Marketing, And Outreach
Diane Sandoval-Griego coordinates diverse efforts to improve financial wellbeing for a multicultural membership.
Lessons In Leadership: Marci Francisco
The SVP of member experience at Premier America Credit Union discusses her credit union's response to the coronavirus pandemic.
Lessons Learned From A Challenging Year (Part 3)
Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
3 Ways To Help Members Conquer A Crisis
Credit unions help members and their communities every day of the year. Some of their more innovative offers are especially relevant during a time of ...
High Rates, High Trust Nets High Returns For Latino Community Credit Union
The North Carolina cooperative generates strong deposits to fuel a humming lending machine.
Farewell Windows 7. Hello Windows 10.
Credit unions making the move to Microsoft’s newest operating system share how they’re doing it and what they’re gaining.
A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability
Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
How To Keep The Credit Union’s Beating Heart Running During A CEO Change
Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
A 16-System Conversion Success Story
Two major conversions at one New Mexico credit union brought about a busy 2018.
How Nusenda Creates Job Opportunities, One Internship At A Time
The New Mexico credit union has hired 23 of its own interns originating from a course on finance careers exploration.
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An NCUA Slowdown, Leadership Lessons, And More: Takeaways From Day 2 Of GAC 2025
Aaron Passman
The second day of the industry’s annual event included insights into how the regulator and Congress operate, as well as leadership lessons from a basketball legend.
Chaos, Taxation, And More: Takeaways From Day 1 Of GAC 2025
Aaron Passman
The first full day of the Governmental Affairs Conference included a frank assessment of threats to the credit union tax status, news about the future of the NCUA, and more.
Meet The Finalists For The 2025 Innovation Series: Digital
Callahan & Associates, Inc.
This year’s finalists are leading the way with digital experiences focused on everything from family banking to omnichannel service, personalized experiences, and more.
Meet The Finalists For The 2025 Innovation Series: Member Engagement
Callahan & Associates, Inc.
This year’s finalists focus on deepening relationships to drive top-of-wallet status and keep credit unions top of mind.
Meet The Finalists For The 2025 Innovation Series: Analytics
Callahan & Associates, Inc.
This year’s finalists help credit unions do more with data to grow their business and increase efficiency.
Uncertainty Grows For Credit Unions Tied To Government Employees
Aaron Passman
A substantial portion of the industry is built around serving federal government employees. With federal jobs potentially in jeopardy, credit unions are preparing diverse responses.
A Peek Behind The Analytics Engine At Lake Trust Credit Union
Marc Rapport
The Michigan cooperative is turning data-driven decision-making into the standard operating procedure.
3 Questions About Analytics Posed To The Pros Who Practice It
Marc Rapport
Experts from across the industry discuss their biggest analytics wins, lessons learned, and strategies for smarter data use.
How Analytics Combats Attrition At CEFCU
Aaron Passman
The Illinois-based credit union has used analytics, AI, and more old-fashioned methods to keep members and deepen relationships.
6 Ways To Structure An Analytics Role
Callahan & Associates
Diverse job titles and responsibilities are helping leading institutions leverage data to make better decisions.