Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Payments Space Invaders: Who’s Stealing Your Swipes?
September 10, 2018
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Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
A Great Rate To Fill The Deposit Gap
September 10, 2018
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In search of liquidity, Day Air Credit Union introduces a five-year certificate at 3.05% APY.
Are Faster Payments Fast Enough For A Real-Time World?
September 10, 2018
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ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.
High Reward = High Return For This Plastic Program
September 5, 2018
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Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
What’s In Our Wallet?
August 29, 2018
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An informal office poll attempts to identify differences in attitudes on paper payments.
4 Ways Credit Union Market Share Is Growing
August 28, 2018
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As membership climbs higher, the variety and number of accounts members hold also rises.
3 Takeaways From Trendwatch 2Q 2018
August 22, 2018
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Loans, liquidity, and credit union love. How did credit unions perform in the second quarter?
How To Prepare For Contactless EMV Adoption
August 20, 2018
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Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Loan-to-Share Ratio Nears Record High
August 20, 2018
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As loan growth outpaces deposit growth, the industry loan-to-share ratio reaches 82.9%.
15 Years. 5 In-School Branches. $500,000 In Deposits.
August 16, 2018
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How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
Payments Space Invaders: Who’s Stealing Your Swipes?
Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
A Great Rate To Fill The Deposit Gap
In search of liquidity, Day Air Credit Union introduces a five-year certificate at 3.05% APY.
Are Faster Payments Fast Enough For A Real-Time World?
ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.
High Reward = High Return For This Plastic Program
Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
What’s In Our Wallet?
An informal office poll attempts to identify differences in attitudes on paper payments.
4 Ways Credit Union Market Share Is Growing
As membership climbs higher, the variety and number of accounts members hold also rises.
3 Takeaways From Trendwatch 2Q 2018
Loans, liquidity, and credit union love. How did credit unions perform in the second quarter?
How To Prepare For Contactless EMV Adoption
Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Loan-to-Share Ratio Nears Record High
As loan growth outpaces deposit growth, the industry loan-to-share ratio reaches 82.9%.
15 Years. 5 In-School Branches. $500,000 In Deposits.
How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.