Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
3 Investment Strategies For 3 Life Stages
June 1, 2015
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Generations Community explains a three-pronged plan to catch members early and help them invest for life.
Should Credit Unions Settle For Same-Day Settlement? NACHA-rally.
May 29, 2015
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Opportunity, challenges seen in same-day settlement as Fed calls for comments on its plan to adopt new NACHA rules.
The Overlooked Female Market
May 28, 2015
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Women may earn less than men, but they wield greater power as the family’s key financial decision maker.
Understanding The Value Of Early Adopters
May 28, 2015
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Members who more readily accept new self-service options are a market segment worth cultivating.
CFPB Cuts To The Core On Overdraft Fees
May 28, 2015
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After big fine on big bank, bureau’s blanket probe of credit union core processor NSF settings raises eyebrows and call for self-examination.
Members Bank From The Heart. Do You?
May 27, 2015
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A new ad from Simple throws down the gauntlet for thinking about financial services not as commodities but as tools for a better life.
NACHA Throws Open Three Windows
May 21, 2015
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Preparation, speculation underway as same-day settlement gets green light on nation’s largest payment rail.
Forum Credit Union Posts Double-Digit First Quarter Consumer Loan Growth
May 12, 2015
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The Indiana credit union increased auto loans 39% over last year.
Increasing Security Expectations From Cardmembers
May 8, 2015
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By implementing some best practices below, your credit union can be well prepared to respond to inevitable fraud breaches in the years ahead.
5 Things To Learn From 4Q 2014 Strategy & Performance
May 8, 2015
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What do dogs, iTunes, and road trips have to do with credit unions? More than you might think.
3 Investment Strategies For 3 Life Stages
Generations Community explains a three-pronged plan to catch members early and help them invest for life.
Should Credit Unions Settle For Same-Day Settlement? NACHA-rally.
Opportunity, challenges seen in same-day settlement as Fed calls for comments on its plan to adopt new NACHA rules.
The Overlooked Female Market
Women may earn less than men, but they wield greater power as the family’s key financial decision maker.
Understanding The Value Of Early Adopters
Members who more readily accept new self-service options are a market segment worth cultivating.
CFPB Cuts To The Core On Overdraft Fees
After big fine on big bank, bureau’s blanket probe of credit union core processor NSF settings raises eyebrows and call for self-examination.
Members Bank From The Heart. Do You?
A new ad from Simple throws down the gauntlet for thinking about financial services not as commodities but as tools for a better life.
NACHA Throws Open Three Windows
Preparation, speculation underway as same-day settlement gets green light on nation’s largest payment rail.
Forum Credit Union Posts Double-Digit First Quarter Consumer Loan Growth
The Indiana credit union increased auto loans 39% over last year.
Increasing Security Expectations From Cardmembers
By implementing some best practices below, your credit union can be well prepared to respond to inevitable fraud breaches in the years ahead.
5 Things To Learn From 4Q 2014 Strategy & Performance
What do dogs, iTunes, and road trips have to do with credit unions? More than you might think.
Browse Topics
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
All Eyes On AI
Aaron Passman
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.