Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Self-Serve Processing Is “The New Black”
February 2, 2015
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Borrowers will pay fees for the ability to make a payment online or over the phone. The bottom line: convenient payment options are no longer optional.
Boost Business Loans With A Credit Card
January 30, 2015
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Four lessons from Ent and Numerica credit unions on how to run a successful member business credit card.
By Rail Or Snail: Mixed Reports On Payments Progress
January 29, 2015
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Fed calls for task force to study creating new, faster payments rails, while Fiserv survey finds mobile adoption accelerating on the fast track.
How To Bounce Back When Your Auto Portfolio Bottoms Out
January 26, 2015
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When indirect lending margins at Orange County’s Credit Union started to shrink, the $1.2 billion cooperative injected life into its auto portfolio with a new focus, a fresh marketing campaign, and different metrics.
How Credit Unions Can Prove Themselves
January 19, 2015
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A review of practices that show how and why credit unions are boosting their visibility and viability.
First Imperial Grows Deposits While Shrinking Payday Lenders’ Market
January 12, 2015
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This California credit union grows deposits by focusing on checking account, and loan growth among members other financial institutions rebuff.
How Interra Credit Union Snagged $13.6M In New Money
January 12, 2015
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Unpacking the takeaways from a November CD special that averaged more than $1 million per day.
How Do You Solve A Problem Like Deposits?
January 12, 2015
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The share growth strategies featured this week on CreditUnions.com will ensure the industry continues on its trajectory of superior financial performance and member service.
2 Ways To Incentivize Deposit Activity
January 12, 2015
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Whether the goal is growth or control, high-yield offerings can shape saving behaviors that benefit the member and the credit union.
Bitcoin Bowl Points To Virtual Currency Vitality
January 8, 2015
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College football game a sign of things to come? Some vendors jump in, others stay on sidelines as bitcoin usage grows.
Self-Serve Processing Is “The New Black”
Borrowers will pay fees for the ability to make a payment online or over the phone. The bottom line: convenient payment options are no longer ...
Boost Business Loans With A Credit Card
Four lessons from Ent and Numerica credit unions on how to run a successful member business credit card.
By Rail Or Snail: Mixed Reports On Payments Progress
Fed calls for task force to study creating new, faster payments rails, while Fiserv survey finds mobile adoption accelerating on the fast track.
How To Bounce Back When Your Auto Portfolio Bottoms Out
When indirect lending margins at Orange County’s Credit Union started to shrink, the $1.2 billion cooperative injected life into its auto portfolio with a new ...
How Credit Unions Can Prove Themselves
A review of practices that show how and why credit unions are boosting their visibility and viability.
First Imperial Grows Deposits While Shrinking Payday Lenders’ Market
This California credit union grows deposits by focusing on checking account, and loan growth among members other financial institutions rebuff.
How Interra Credit Union Snagged $13.6M In New Money
Unpacking the takeaways from a November CD special that averaged more than $1 million per day.
How Do You Solve A Problem Like Deposits?
The share growth strategies featured this week on CreditUnions.com will ensure the industry continues on its trajectory of superior financial performance and member service.
2 Ways To Incentivize Deposit Activity
Whether the goal is growth or control, high-yield offerings can shape saving behaviors that benefit the member and the credit union.
Bitcoin Bowl Points To Virtual Currency Vitality
College football game a sign of things to come? Some vendors jump in, others stay on sidelines as bitcoin usage grows.
Browse Topics
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
At Cardinal Credit Union, Small Investments Offer Big Financial Lessons
Aaron Passman
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
How Compensation Blind Spots Impact CEO Retention And Succession
Callahan & Associates
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.