The Virtual Millennial Banker: How Credit Unions Can Win
Providing payments transaction tools in a format millennials crave will make your credit union a top candidate for these “virtual” bankers.
Providing payments transaction tools in a format millennials crave will make your credit union a top candidate for these “virtual” bankers.
Comprehensive, dynamic practices and processes bring card holder and issuer together to combat growing fraud threat.
Whether it’s implementing a mobile wallet or developing a risk-based pricing strategy for a card product, credit unions must be ready to evolve to keep up in today’s rapidly changing payments space.
No hoax here. The search giant and mobile mogul are set to launch their answer to Apple Pay.
Tracking firm reports a decline in consumer use while credit union processors say they’re seeing increasing adoption.
Pre-launch marketing, follow-up surveys, and individual attention are ingredients in the not-so-secret sauce for success.
With the introduction of peer-to-peer payments, Facebook makes a plea for handling its users’ money.
Opportunity, challenges seen in same-day settlement as Fed calls for comments on its plan to adopt new NACHA rules.
Preparation, speculation underway as same-day settlement gets green light on nation’s largest payment rail.
Retailer’s Apple Pay play leads to predictions of competitor’s death that some say are premature.

A look at year-end performance trends reveals how earnings, affordability pressures, and asset quality are redefining the operating environment heading into 2026.

Members are struggling with an affordability crisis that is changing how they manage debt, and new behaviors are showing up across the credit union loan portfolio.

This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
Credit union asset quality didn’t collapse in 2025 — but it didn’t cooperate, either. What’s going on, and are credit unions prepared to respond in 2026?

This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.

This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
The affordability crisis extends far beyond big-ticket expenses. As the rising cost of basic necessities outpaces income growth, household budgets are under strain and long-term financial stability is increasingly at risk.
As credit unions move deeper into 2026, the earnings conversation is shifting. Elevated interest rates have boosted margins and strengthened earnings flexibility, but that advantage won’t persist indefinitely.
A radical shift is taking place in the way consumers move money and engage with their financial institution.

How the Michigan-based cooperative’s “Culture of Finance” curriculum is reframing financial education.