CECL: A Half-Baked Cake
One year after implementation, there’s still work to be done when it comes to new rules around expected credit losses.
Risk/Compliance
Our Risk page is the top spot to learn about business continuity, compliance, enterprise risk management, fraud, and vendor management.
Top Risk/Compliance Articles
Everyone’s A Risk Manager At Logix FCU
For the past decade, the credit union’s head risk leader has been evangelizing the idea that everyone must be a risk manager to ensure the
5 Lessons For Credit Unions From Silicon Valley Bank’s Collapse
The crisis is still unfolding, but the latest high-profile bank failure has plenty of takeaways for credit unions around asset management, net worth, communication, and
DOE Targets University-Student Banking Relationships
November 5, 2015
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Credit union involvement seen as limited but experts say keep an eye on the bouncing ball nonetheless.
5 Things To Learn From 2Q 2015 Strategy & Performance
November 4, 2015
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What do mountains, frisbees, and barbecue competitions all have to do with credit unions?
Top 3 TRID Talking Points With Real Estate Agents
November 1, 2015
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Communication with real estate partners and with members will make disclosure changes less of a barrier to getting a home purchase closed.
Reading The Roil Of Mortgage Regulations
October 22, 2015
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Not all dark waters as TRID changes take effect and HMDA changes announced, but much work remains.
The Political Theater Of NCUA’s Risk-Based Capital Rule
October 22, 2015
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How will the agency’s ruling ultimately affect credit unions?
How I Learned To Love Compliance
October 15, 2015
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A panel at BAI Retail Delivery focused on “turning lemons into lemonade” with a culture shift that makes compliance a customer service imperative.
A Critical Choice: Choosing The Best Business Lending Vendor
October 12, 2015
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Small or large, ensuring the right business lending specialist has experience and talent is key to successful partnership.
EMV Liability Shift Day Arrives
October 1, 2015
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Credit union card processors say conversion process is well underway, and don’t call it a deadline.
Compensating Directors: What’s Fair And What’s Foul?
September 21, 2015
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Here’s a list of specific ways that credit unions can and cannot compensate their board volunteers.
Beyond EMV: Protecting Institutions And Cardholders Against Fraud
September 14, 2015
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Comprehensive, dynamic practices and processes bring card holder and issuer together to combat growing fraud threat.
DOE Targets University-Student Banking Relationships
Credit union involvement seen as limited but experts say keep an eye on the bouncing ball nonetheless.
5 Things To Learn From 2Q 2015 Strategy & Performance
What do mountains, frisbees, and barbecue competitions all have to do with credit unions?
Top 3 TRID Talking Points With Real Estate Agents
Communication with real estate partners and with members will make disclosure changes less of a barrier to getting a home purchase closed.
Reading The Roil Of Mortgage Regulations
Not all dark waters as TRID changes take effect and HMDA changes announced, but much work remains.
The Political Theater Of NCUA’s Risk-Based Capital Rule
How will the agency’s ruling ultimately affect credit unions?
How I Learned To Love Compliance
A panel at BAI Retail Delivery focused on “turning lemons into lemonade” with a culture shift that makes compliance a customer service imperative.
A Critical Choice: Choosing The Best Business Lending Vendor
Small or large, ensuring the right business lending specialist has experience and talent is key to successful partnership.
EMV Liability Shift Day Arrives
Credit union card processors say conversion process is well underway, and don’t call it a deadline.
Compensating Directors: What’s Fair And What’s Foul?
Here’s a list of specific ways that credit unions can and cannot compensate their board volunteers.
Beyond EMV: Protecting Institutions And Cardholders Against Fraud
Comprehensive, dynamic practices and processes bring card holder and issuer together to combat growing fraud threat.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.