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Griff O’Brien On Leadership

Griff O’Brien, senior vice president and chief membership officer at Advantis Credit Union, details his recipe for cultural success at a large credit union.

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Lessons In Vendor Management

In this Q&A, Cheryl Turner, contracts administrator at BCU, discusses how the credit union manages its vendor relationships — from how the credit union reviews vendors to best practices she’s gleaned during her time with BCU.

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Griff O’Brien On Leadership

Griff O’Brien, senior vice president and chief membership officer at Advantis Credit Union, details his recipe for cultural success at a large credit union.
Features

The Interactive Banking Experience

LAFCU implemented interactive teller machines nearly three years ago. How did the Michigan cooperative encourage members and employees to adopt this new technology?
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Strategies For Staffing And Debuting Video Teller Centers

The right employees ensure positive experiences while a preview of the technology produces enthusiastic member advocates.
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3 Strategies To Improve Partnerships With Preferred Auto Dealers

Stronger credit union-auto dealer partnerships can save members money and strengthen an institution’s bottom line.
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Soup Up Your Pricing Engine

Competitiveness, income, risk, and engagement drive four distinct pricing models.
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6 Rules To Maximize Vendor Value

Credit unions pay good money for cutting-edge products and services. Here’s how they can avoid being shortchanged upon delivery.
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Vendor Management In A Brave New World Of Compliance

In this Q&A, Kristen E. Edmundson, vice president of audit and compliance at Purdue Federal Credit Union, shares her perspectives on pain points, best practices, ...
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Vendor Management Makes Mazuma More Transparent

Cost reductions, process efficiencies, and compliance comfort are some of the benefits of a holistic, vigorous new approach.
Features

Lessons In Vendor Management

In this Q&A, Cheryl Turner, contracts administrator at BCU, discusses how the credit union manages its vendor relationships — from how the credit union reviews ...
Features

Tips For Negotiating With Your Core Provider

A Q&A With Rick Wieczorek, CEO of Mid-Atlantic Federal Credit Union.
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