AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Building a commercial loan portfolio requires the right mix of expertise, time, effort, and technology. Unfortunately, not every credit union is adequately equipped.
Eric Starkey became the credit union’s first CIO in 2021, bringing the needs of IT to the forefront and paving the way for an enterprise program.
Digital adoption is no longer a nice to have, it’s a necessity for credit unions to overcome staffing challenges.
Vendors break down the problems they solve and highlight what makes them stand out in a crowded industry.
Two credit unions and their regulator share their experience and best practices as isolation and vulnerability take their toll.
Recently implemented and upcoming ACH Network rules impact compliance for all financial institutions including credit unions. Staying on top of ACH compliance in 2023 is important for all ACH participants processing debits and credits.
A data protection service is key to safeguard members’ personal information.
The Kansas City credit union had separate systems for personal and business banking but expects to gain efficiencies by combining the two systems into one.
Callahan’s annual core processors market share guide offers who’s who and what’s up among providers of the most critical of technology infrastructure.
The big three hold roughly half of the industry’s market share, but some smaller players are making gains.

Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.

Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.

Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.

After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.

After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.