AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Member Segmentation Paves The Way To Personalization
October 31, 2022
No Comments
PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.
It’s Time To Join The Robot Revolution
October 31, 2022
No Comments
AI, chat bots, autonomous programs, and more are improving member service and back-office efficiency.
Credit Union Digital Customer Success — For Every Generation
October 24, 2022
No Comments
The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel to the other. The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel to the other.
IT Service Providers Are Missing Out On A Hidden But Profitable Opportunity
October 24, 2022
No Comments
Migration Opportunity for Technology Providers Servicing Credit Unions
It Takes A Team To Fight Fraud
October 15, 2022
No Comments
Verve, A Credit Union is collaborating with local law enforcement to help community members better protect themselves against a variety of fraud.
Technology With People In Mind
September 26, 2022
No Comments
Credit unions deserve a technology provider who sees them as humans first.
Service Puts Financial Wellness In Members’ Pockets
September 26, 2022
No Comments
The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial planning and wellness. And the rise of non-traditional resources for investment and savings advice tempting resources that young people are turning to more often, according to a recent national survey
Neobank Growth Slips After 2020 Peak
September 19, 2022
No Comments
The number of neobanks launching around the world has fallen significantly, but that doesn’t mean fintech adoption rates are following suit.
Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system
September 19, 2022
No Comments
Credit Unions join to purchase their core data processor.
The Keys To Delivering An Excellent Member Experience
September 6, 2022
No Comments
Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Member Segmentation Paves The Way To Personalization
PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.
It’s Time To Join The Robot Revolution
AI, chat bots, autonomous programs, and more are improving member service and back-office efficiency.
Credit Union Digital Customer Success — For Every Generation
The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel ...
IT Service Providers Are Missing Out On A Hidden But Profitable Opportunity
Migration Opportunity for Technology Providers Servicing Credit Unions
It Takes A Team To Fight Fraud
Verve, A Credit Union is collaborating with local law enforcement to help community members better protect themselves against a variety of fraud.
Technology With People In Mind
Credit unions deserve a technology provider who sees them as humans first.
Service Puts Financial Wellness In Members’ Pockets
The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial ...
Neobank Growth Slips After 2020 Peak
The number of neobanks launching around the world has fallen significantly, but that doesn’t mean fintech adoption rates are following suit.
Cooperative Technology Solutions CUSO formed to acquire CU-Interface and its mpowered system
Credit Unions join to purchase their core data processor.
The Keys To Delivering An Excellent Member Experience
Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Browse Topics
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)
Marc Rapport
Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 2)
Marc Rapport
Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
What’s Scarier Than Ghosts And Goblins?
Aaron Passman
October is Cybersecurity Awareness Month, and CreditUnions.com has the lowdown on assessment tools, AI strategies, the role of collaboration in fighting fraud, and more.
Fighting Fraud Through The Power Of Collaboration
Aaron Passman
A quartet of Northeastern Pennsylvania credit unions came together to share strategies and best practices for combatting check fraud, account takeover, and more.
QUIZ: Are You Smarter Than A Scammer?
Savana Morie
From check fraud to suspicious logins, see how well you can sniff out red flags before they cost members money.
Navigating Loan Servicing Compliance: A Smarter Path For Credit Unions
Callahan & Associates
Credit unions can simplify compliance, reduce risk, and enhance member trust by rethinking loan servicing with outsourced solutions designed to keep pace with evolving regulations.
Eliminate Console Chaos: Smarter Check Fraud Mitigation For Credit Unions
Callahan & Associates
Centralized fraud prevention helps credit unions fight evolving check fraud while streamlining operations and safeguarding members.
Fighting Fraud Requires Smarter Cybersecurity
Marc Rapport
In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
Government Shutdown? Credit Unions Know The Drill.
Aaron Passman
With three full government shutdowns and repeated trips to the precipice in the past 25 years, credit unions have had plenty of opportunity to refine how they approach helping members during work stoppages.
Is Revenge Savings A Fad? Or A Financial Shift?
Andrew Lepczyk
After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.