AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Mapping Your Members: Identifying The Underserved
November 9, 2021
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This session takes on how to use public data and combine it with internal data in Tableau to map underserved members.
Exploring The Top Cybersecurity Concerns Among Consumers
November 8, 2021
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CSI’s 2021 Consumer Cybersecurity Poll Executive Report delivers insight into consumers’ cybersecurity concerns, exploring how credit unions should empower members with cybersecurity education.
Top Payment Trends to Watch in 2022
November 3, 2021
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Mercator Advisory Group and Alacriti discuss which payments trends are anticipated in 2022.
High-Tech Meets High-Touch: How Avatars Help 5 Credit Unions Advance Member Service
October 25, 2021
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Chatbots can learn, and these credit unions are infusing their technology with a touch of personality.
Keeping Up With Members’ Consumer Lending Expectations Post-Pandemic
October 25, 2021
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Credit unions need to embrace integrated lending processes to compete in a need-it-now and from anywhere world.
What’s In A Name: Vice President Of IT And eServices
October 17, 2021
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To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
BIN There, Done That: Air Force FCU Topples An Attack
October 11, 2021
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A cyber-attack targeting Bank Identification Numbers can be difficult to stop and costly to manage. Air Force FCU shares its experience from its 2021 BIN attack.
Are Credit Unions Really Making The Most Of Technology?
October 11, 2021
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Don’t let outdated processes put how things have always been done ahead of what good technology can do much better.
Can Dora Help Credit Unions Find A Foothold For The Future?
October 5, 2021
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USALLIANCE’s self-built neobank strategy is designed to serve the underserved and disintermediate encroaching fintechs.
The Direct Benefits Of The Right Indirect Lending Partner
September 21, 2021
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Process improvements from beginning to end and stronger partnerships await credit unions that use the right technology and service provider.
Mapping Your Members: Identifying The Underserved
This session takes on how to use public data and combine it with internal data in Tableau to map underserved members.
Exploring The Top Cybersecurity Concerns Among Consumers
CSI’s 2021 Consumer Cybersecurity Poll Executive Report delivers insight into consumers’ cybersecurity concerns, exploring how credit unions should empower members with cybersecurity education.
Top Payment Trends to Watch in 2022
Mercator Advisory Group and Alacriti discuss which payments trends are anticipated in 2022.
High-Tech Meets High-Touch: How Avatars Help 5 Credit Unions Advance Member Service
Chatbots can learn, and these credit unions are infusing their technology with a touch of personality.
Keeping Up With Members’ Consumer Lending Expectations Post-Pandemic
Credit unions need to embrace integrated lending processes to compete in a need-it-now and from anywhere world.
What’s In A Name: Vice President Of IT And eServices
To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
BIN There, Done That: Air Force FCU Topples An Attack
A cyber-attack targeting Bank Identification Numbers can be difficult to stop and costly to manage. Air Force FCU shares its experience from its 2021 BIN ...
Are Credit Unions Really Making The Most Of Technology?
Don’t let outdated processes put how things have always been done ahead of what good technology can do much better.
Can Dora Help Credit Unions Find A Foothold For The Future?
USALLIANCE’s self-built neobank strategy is designed to serve the underserved and disintermediate encroaching fintechs.
The Direct Benefits Of The Right Indirect Lending Partner
Process improvements from beginning to end and stronger partnerships await credit unions that use the right technology and service provider.
Browse Topics
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
Savana Morie
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.