AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
3 Managers. 2 Decades. 1 Agile Digital Team.
July 5, 2021
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A three-headed leadership group manages MSUFCU’s digital team.
The 30-Minute Mortgage Closing
June 21, 2021
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Truliant FCU completed an end-to-end electronic mortgage closing in March 2020 and became the first credit union to transfer an eNote to the FHLB in Atlanta in 2021. Other credit unions can follow suit.
A Lean, Green Lending Machine
May 31, 2021
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Iowa’s largest credit union has spent nearly two decades becoming the state’s go-to lender. How did it get here? And what comes next?
Credit Unions Must Double Down On Digital To Meet Member Needs
May 31, 2021
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The opportunity and competitive challenge has never been greater, and now is the time to take the digital initiative.
New Member Onboarding: Remove Friction And Create Member Delight
May 27, 2021
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Member Loyalty Group shares insights gleaned from tracking member feedback and sentiment on the topic of onboarding.
The New Paradigm: Offering Products And Services Consumers Want To Use
May 24, 2021
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How to ensure consistency across all service channels and end-user satisfaction.
Building Stronger Relationships With Next Gen Digital Banking
May 17, 2021
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Savvy use of digital tools can expand core capabilities and make your credit union the go-to partner for the member experience and loyalty journey.
Is Now The Time To Combine Deposits And Payments?
May 10, 2021
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Service trumps rates at Ascend FCU, where an integrated approach aims to maximize engagement and loyalty.
Better Lending Support For Minority-Owned Businesses
May 10, 2021
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Technology can help level the playing field for lenders seeking to serve this promising market.
Expand Member Reach With Virtual Branches
May 3, 2021
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Encompassing technology takes digital banking beyond the transactional into the virtual branch realm.
3 Managers. 2 Decades. 1 Agile Digital Team.
A three-headed leadership group manages MSUFCU’s digital team.
The 30-Minute Mortgage Closing
Truliant FCU completed an end-to-end electronic mortgage closing in March 2020 and became the first credit union to transfer an eNote to the FHLB in ...
A Lean, Green Lending Machine
Iowa’s largest credit union has spent nearly two decades becoming the state’s go-to lender. How did it get here? And what comes next?
Credit Unions Must Double Down On Digital To Meet Member Needs
The opportunity and competitive challenge has never been greater, and now is the time to take the digital initiative.
New Member Onboarding: Remove Friction And Create Member Delight
Member Loyalty Group shares insights gleaned from tracking member feedback and sentiment on the topic of onboarding.
The New Paradigm: Offering Products And Services Consumers Want To Use
How to ensure consistency across all service channels and end-user satisfaction.
Building Stronger Relationships With Next Gen Digital Banking
Savvy use of digital tools can expand core capabilities and make your credit union the go-to partner for the member experience and loyalty journey.
Is Now The Time To Combine Deposits And Payments?
Service trumps rates at Ascend FCU, where an integrated approach aims to maximize engagement and loyalty.
Better Lending Support For Minority-Owned Businesses
Technology can help level the playing field for lenders seeking to serve this promising market.
Expand Member Reach With Virtual Branches
Encompassing technology takes digital banking beyond the transactional into the virtual branch realm.
Browse Topics
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
Savana Morie
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.