AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
New Member Onboarding: Remove Friction And Create Member Delight
May 27, 2021
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Member Loyalty Group shares insights gleaned from tracking member feedback and sentiment on the topic of onboarding.
The New Paradigm: Offering Products And Services Consumers Want To Use
May 24, 2021
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How to ensure consistency across all service channels and end-user satisfaction.
Building Stronger Relationships With Next Gen Digital Banking
May 17, 2021
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Savvy use of digital tools can expand core capabilities and make your credit union the go-to partner for the member experience and loyalty journey.
Is Now The Time To Combine Deposits And Payments?
May 10, 2021
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Service trumps rates at Ascend FCU, where an integrated approach aims to maximize engagement and loyalty.
Better Lending Support For Minority-Owned Businesses
May 10, 2021
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Technology can help level the playing field for lenders seeking to serve this promising market.
Expand Member Reach With Virtual Branches
May 3, 2021
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Encompassing technology takes digital banking beyond the transactional into the virtual branch realm.
Best Practices For Business Intelligence Projects
April 23, 2021
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The April Credit Union Power BI User Group — featuring Kelly Gage, senior business intelligence analyst at Red Canoe Credit Union — tackled how to avoid mistakes and make the most of business intelligence projects and reporting processes.
How to Protect Cardmembers Against Cybersecurity and Fraud Threats
April 22, 2021
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Learn about today’s cybersecurity environment and how credit unions can keep cardmember’s data safe.
Logix Drives Analytics Through Data Integration
April 16, 2021
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Nicole Lopez, BI Manager at Logix Federal Credit Union, walks us through the steps Logix has taken to deepen member relationships and understand delinquency risk through centralizing its data sources.
Talking Turkey About Cyber Monday
April 8, 2021
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Consumer education and technology tools are the best defense against offensive fraudsters.
New Member Onboarding: Remove Friction And Create Member Delight
Member Loyalty Group shares insights gleaned from tracking member feedback and sentiment on the topic of onboarding.
The New Paradigm: Offering Products And Services Consumers Want To Use
How to ensure consistency across all service channels and end-user satisfaction.
Building Stronger Relationships With Next Gen Digital Banking
Savvy use of digital tools can expand core capabilities and make your credit union the go-to partner for the member experience and loyalty journey.
Is Now The Time To Combine Deposits And Payments?
Service trumps rates at Ascend FCU, where an integrated approach aims to maximize engagement and loyalty.
Better Lending Support For Minority-Owned Businesses
Technology can help level the playing field for lenders seeking to serve this promising market.
Expand Member Reach With Virtual Branches
Encompassing technology takes digital banking beyond the transactional into the virtual branch realm.
Best Practices For Business Intelligence Projects
The April Credit Union Power BI User Group — featuring Kelly Gage, senior business intelligence analyst at Red Canoe Credit Union — tackled how to ...
How to Protect Cardmembers Against Cybersecurity and Fraud Threats
Learn about today’s cybersecurity environment and how credit unions can keep cardmember’s data safe.
Logix Drives Analytics Through Data Integration
Nicole Lopez, BI Manager at Logix Federal Credit Union, walks us through the steps Logix has taken to deepen member relationships and understand delinquency risk ...
Talking Turkey About Cyber Monday
Consumer education and technology tools are the best defense against offensive fraudsters.
Browse Topics
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)
Marc Rapport
Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 2)
Marc Rapport
Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
What’s Scarier Than Ghosts And Goblins?
Aaron Passman
October is Cybersecurity Awareness Month, and CreditUnions.com has the lowdown on assessment tools, AI strategies, the role of collaboration in fighting fraud, and more.
Fighting Fraud Through The Power Of Collaboration
Aaron Passman
A quartet of Northeastern Pennsylvania credit unions came together to share strategies and best practices for combatting check fraud, account takeover, and more.
QUIZ: Are You Smarter Than A Scammer?
Savana Morie
From check fraud to suspicious logins, see how well you can sniff out red flags before they cost members money.
Navigating Loan Servicing Compliance: A Smarter Path For Credit Unions
Callahan & Associates
Credit unions can simplify compliance, reduce risk, and enhance member trust by rethinking loan servicing with outsourced solutions designed to keep pace with evolving regulations.
Eliminate Console Chaos: Smarter Check Fraud Mitigation For Credit Unions
Callahan & Associates
Centralized fraud prevention helps credit unions fight evolving check fraud while streamlining operations and safeguarding members.
Fighting Fraud Requires Smarter Cybersecurity
Marc Rapport
In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
Government Shutdown? Credit Unions Know The Drill.
Aaron Passman
With three full government shutdowns and repeated trips to the precipice in the past 25 years, credit unions have had plenty of opportunity to refine how they approach helping members during work stoppages.
Is Revenge Savings A Fad? Or A Financial Shift?
Andrew Lepczyk
After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.