At the Titusville branch, a familiar member—a single mother—walked in with only three days’ notice to pay her back rent or face eviction. She was terrified of losing her home and disrupting her children’s lives. The team at CCU stepped in immediately, reviewing her finances to find a solution that would give her room to breathe. By restructuring her existing debts, they consolidated two short‑term loans and a personal loan into a single personal loan with a lower payment and better rate. Her new 16.8% rate brought her monthly expenses down enough to catch up on rent and regain stability. Instead of preparing for eviction, she left the branch knowing she could keep her home and continue providing for her family.
CU Strategic Planning, a Callahan company, submitted this member impact story on behalf of the credit union.
