The Micro Member Experience is our way of adding a personal touch to our services. On occasion, we reach out to our members with small gestures that make a big dillerence. Whether it’s a handwritten note, a personalized financial tip, or a surprise token of appreciation, these moments are to remind members that they’re an integral part of our OceanAir family.
During a recent visit to the Camarillo branch for a large withdrawal, a member, Lizcel, shared that she has just earned her master’s degree and is in the process of purchasing a brand-new vehicle. Our team then presented her with a graduation plaque and a car kit to celebrate these two exciting milestones.
