The “W” family has been part of our credit union for more than 22 years. What started as a connection through family has grown into a relationship built on trust, familiarity, and being there when it matters most.
When their landlord unexpectedly sold their apartment, the family was given just 30 days to move. With no savings set aside and the immediate need for a security deposit and first month’s rent, panic set in. They did what they had always done when life got uncertain. They called us. They had never applied for a loan before and weren’t sure approval was even possible. Our branch manager listened to their situation, walked them through the process, and moved quickly. Within a few hours, the loan was approved. By the end of the day, they had a check in hand and the keys to their new home.
That moment changed everything. What could have been a housing crisis turned into relief, stability, and a fresh start for their family. The stress lifted, and they were able to move forward with confidence instead of fear. Stories like this are why we do what we do. We’re proud to support families across generations and to be the kind of financial partner that shows up when it counts. For the “W” family, we were honored to help turn an overwhelming day into one they’ll never forget.
