The pandemic had taken a toll on Emily, leaving her in a financial hole that felt impossible to climb out of. Without an account anywhere, paying back collections was nearly impossible. After being turned down by three other financial institutions, iO was her last chance.
We asked what brought her to us. Her answer: “This was the first place I ever banked. I had an account here as a kid.” She even remembered the red piggy banks we gave away for youth accounts. We believe in second chances. Thanks to our inclusive approach of looking at only the past six months of activity, Emily qualified for both a savings and checking account.
This is why we’re here. Every day, we live the credit union philosophy of people helping people, creating opportunities, fostering belonging, and giving members like Emily a fresh start and a brighter financial future.