On-Demand Webinars
Looking for inspiration on key topics facing credit unions? Browse our archive of on-demand industry webinars.

Custom Scorecards Are A Credit Unions Best Tool
Does your credit union use custom scorecards? If not, you could be missing big opportunities and taking unnecessary risks.

2018 Tough Questions Series: Is Your Credit Union Member-Centric?
Join Alix Patterson, partner at Callahan & Associates, for a discussion about how credit unions are bringing members into the conversation and taking action to ensure their cooperatives remain all about their members.

10 Questions On The Minds Of Leaders (And How The Industry Is Responding)
Learn more about the 10 questions keeping credit union leaders up at night and how the industry is responding to these challenges in this live webinar with Callahan senior vice president Chris Howard and associate vice president of analytics and business development, Sam Taft.

Analytics & Big Data At SDFCU
Credit Union Tableau User Group: September 2018

Callahan’s 2018 CRM Survey: Results Recap
Join Callahan’s AVP of analytics, Sam Taft, and VP of marketing, Alexandra Gekas, for this 30-minute webinar recapping our 2018 CRM survey findings.

2018 Tough Questions Series: A Question Of Culture
Katy Slater, senior vice president for Callahan & Associates, explores the questions credit unions need to ask about their culture as well as ideas to build a culture that empowers employees and ensures mission flourishes from the bottom-up.

How To Build A Successful Member Experience Program
In the first of our CU Innovation Webinar series, we’ll take take you through the three essential pillars of member experience management and show how your credit union can implement each one to continuously meet and exceed member expectations.

2Q18 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

2018 Tough Questions Series: Answering Tough Questions For Your Credit Union
Jon Jeffreys, managing partner of Callahan & Associates explores the tough questions credit unions are beginning to ask themselves and what steps you can take to ensure relevancy.

A Member-Driven Approach To Innovation
Join Anita Newton, chief innovation officer for CommunityAmerica Credit Union, and Callahan & Associates for a discussion about how the credit union’s innovation lab puts member experience first and what the cooperative has learned about developing tools that members will adopt.
Strategic Outlook 2026: Credit Card Market Trends Driving Issuer Success
By Elan Credit CardJoin Elan Credit Card and TRK Advisors as they break down how credit unions stack up against major credit card issuers, what to anticipate throughout 2026, and some thoughts on recent legislative proposals.
Where ALM Falls Short: A Data-Driven Look at DDA Behavior
By KasasaExplore how balance behavior, rate sensitivity, and runoff risk shape funding stability—and what it means for ALM, liquidity, and margin protection.
Understanding The Lending Recall Gap
By TruStageTruStage shares how credit unions can rethink payment protection by addressing the lending recall gap in today’s high‑pressure lending environment. As member interest in protection products continues to rise, the discussion highlights why single, late‑stage offers often fail to stick—and how weak lending recall can lead to missed moments and increased risk for both members […]
2026 Innovation Series: Digital Member Engagement
By Callahan & Associates, Inc.Come and find the newest member engagement innovations in the credit union space
2026 Innovation Series: AI-Powered Member Experience
By Callahan & Associates, Inc.Come and find the newest AI powered innovations in the credit union space
2026 Innovation Series: Fraud Prevention & Resolution
By Callahan & Associates, Inc.Come and find the newest fraud prevention innovations in the credit union space
2026 Innovation Series: Employee Enablement For Better Member Experience
By Callahan & Associates, Inc.Come and find the newest member experience innovations in the credit union space
Beyond the Annual Budget: Building a Performance Planning Rhythm in Credit Unions
By Empyrean SolutionsJoin Empyrean as they reframe planning as a performance system for credit unions
2026 Innovation Series: Data & Decision Intelligence
By Callahan & Associates, Inc.Come and find the newest data and decisions innovations in the credit union space
2026 Innovation Series: Reimagining the Lending Experience
By Callahan & Associates, Inc.Come and find the newest lending innovations in the credit union space