Partner Perspectives
How Digital Offerings Can Help Ease Member Stress
Contactless and card-not-present payments soar as pandemic continues. Credit unions need to provide those options.
How To Provide A Seamless Bill Pay Journey
Alacriti builds EBPP core competency while integrating AI chatbot with Glia’s Digital Customer Service Platform
Marketing Automation: Driving More Efficient Mortgage Lending Operations
Marketing automation offers many advantages to credit unions that are pursuing growth and that seek to deepen relationships with their members.
Organizational Structure Key to Executing Digital Transformation Strategy
Delivering a memorable user experience requires more than just new technology. It requires an entire digital transformation that includes adjustments to organizational structure.
Buying A House Without A Spouse: Five Facts About Single Women Homebuyers
Lack of knowledge about mortgage requirements is likely keeping some prospective women homebuyers from actively taking steps toward a purchase.
Trends In Vehicle Sales And Auto Financing During The Coronavirus Pandemic
How residual based financing helps credit unions maintain and even increase loan volume in an uncertain environment.
New Mortgage Opportunities Arise In Wake Of Pandemic Lending Restrictions
Digital lending prowess can help credit unions leverage their built-in advantages as local institutions.
10 Ways To Stop P2P Payment Fraud In Its Tracks
Here’s info credit unions can share with members to protect both from P2P scammers.
COVID-19’s Impact On The Payments Industry
Card issuers need to create a robust and fluid approach to risk management while balancing cardmember servicing and stress.
Video Banking In The Bigger Member Services Picture
Video banking enables personalized and expert service at a distance and is a powerful component of a comprehensive strategy for supporting members online.
How Are Credit Unions Managing Costs In A Time Of Crisis?
Effective vendor contract negotiations are a key to managing costs when the need for bottom-line efficiency is great.
College Prepped: Making Sure Your Private Student Lending Program Is Built For Success During The Pandemic, And Beyond
By addressing today’s unique challenges, while remaining focused on the long view, credit unions engaged in private student lending have a powerful opportunity to connect with the next generation of members.