Industry Press
The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.
Eltropy Announces Key Enhancements to Unified Conversations Platform
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced significant enhancements to its Unified Conversations Platform. These improvements include Voice+, a modern voice and contact center solution, SBR 2.0 for advanced skill-based routing, Lobby Management features, and additional productivity-boosting updates.
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
United Federal Credit Union is pleased to announce the promotion of Kevin Lopez to Mortgage Advisor in Springdale, Arkansas. Lopez is based at United’s South Thompson branch located at 1910 S. Thompson Street in Springdale.
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
New England Federal Credit Union and Vermont State Employees Credit Union announced today the merged credit unions’ new name: EastRise Credit Union. The name will take effect officially on Sept. 1, 2024.
UMassFive Helps Award $4,000 in Scholarships
Hadley, MA – UMassFive College Federal Credit Union (UMassFive) is excited to announce that two high school seniors, Clarice Borges and Miguel Pinero-Jacome, were each awarded a $2,000 scholarship on behalf of the Credit Union by the Massachusetts Pioneer Valley Chapter of Credit Unions. Applicants receive scholarships based on academic achievements, community involvement, and a
Velera Introduces Innovative Onboarding and Project Management Platform
Velera today announced it has launched an innovative new onboarding and project management platform.
U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!
The Washington Post’s annual Top Workplaces list celebrates organizations that prioritize their employees’ well-being, job satisfaction, and overall workplace culture. Being named a Top Workplace signifies USSFCU’s dedication to its team members and their professional growth. Impressively, USSFCU ranks within the top 2% in its industry for making employees feel appreciated.
Raymond Dorado Appointed to FFIEC State Liaison Committee
Raymond J. Dorado has been appointed to the Federal Financial Institutions Examination Council’s (FFIEC) State Liaison Committee (SLC). Dorado was designated by the National Association of State Credit Union Supervisors (NASCUS) to complete the remainder of the two-year term left vacant with the retirement of Deputy Superintendent of the Community and Regional Banks Unit, Yolanda
Homefield Credit Union Signs Renewal Agreement with Synergent
Synergent® is pleased to announce Homefield Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack Henry™ Symitar® core processing, as well as five-year renewal agreements for Banno Digital Platform™, Opening Act™, and iPay Consumer Bill Pay.
Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer
Corporate Central is pleased to announce the appointment of Prabhakar Konduru as Senior Cloud Solutions Engineer. In this pivotal role, Konduru will oversee the intricate engineering of the robust cloud infrastructure that supports the credit union’s platform, Beastro, ensuring it continues to meet the rapidly evolving needs of credit union members.
For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)
Albany, OR, June 06, 2024. Central Willamette Credit Union is thrilled to announce the appointment of Luisa Herrera as the credit union’s new Chief Experience Officer (CXO). In this vital role, Herrera will oversee a range of key functions, including branch and service delivery, member engagement, operations, and wealth management. With her extensive experience and
Interra Credit Union Partners With Arkatechture to Build Data Warehouse
Interra Credit Union has formed a strategic partnership with Arkatechture CUSO, a leading data analytics fintech, to elevate their business intelligence capabilities and drive transformative growth. This collaboration marks a significant milestone in Interra’s ongoing commitment to innovation and excellence in member services.
Coastal Credit Union Foundation Awards $438k in Grants
The Coastal Credit Union Foundation has awarded $438,000 to 16 nonprofits in North Carolina during its Q2 2024 grant cycle. The sixteen grants given to these nonprofits will improve access to resources and support financial well-being programs throughout our local communities. Grants include $100,000 to the United Way of the Greater Triangle, which will continue
41st Annual Tower Classic Golf Tournament Raises Over $68,000 for the Johns Hopkins Children’s Center
TowerCares Foundation today announced that the 41st annual Tower Classic Golf Tournament broke its own fundraising record, raising over $68,000 for the Johns Hopkins Children’s Center (JHCC) in Baltimore, Md. The tournament, held June 7 at Renditions Golf Club, has helped raise more than $1 million for the Children’s Center over the years. The 2024
UMassFive Introduces New Human Resources Manager
UMassFive College Federal Credit Union (UMassFive) is excited to announce Hilary Barnard in her new role as Human Resources Manager.
SchoolsFirst FCU Honors Classified School Employees in Recognition Events Throughout California
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized the exemplary school employees who were named winners in annual competitions that honor Classified School Employees of the Year at county and statewide levels.
SchoolsFirst Federal Credit Union Ranked #1 in California by Forbes
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today announced that Forbes has included SchoolsFirst FCU on its list of the best credit unions in California for the sixth consecutive year and has once again named SchoolsFirst FCU as the No. 1 credit union
Conquering Silent Attrition: Credit Union Leaders Invited to Discover Member Retention Strategies in Exclusive Webinar
Support EXP is proud to announce an exclusive webinar on Wednesday, June 26th, at 2:00 pm (Eastern) grappling with the hot topic of “Conquering Silent Attrition by Understanding Your Members.” Hosted by industry expert Rhonda Sheets, CEO of Support EXP, this session is designed to give credit union leaders the information and inspiration they need
Coastal Credit Union’s Daymark Realty Reaches Five Million Dollar Savings Milestone
Coastal Credit Union’s real estate subsidiary, Daymark Realty, reached another milestone this month, having saved Coastal members more than $5 million in real estate fees since the service launched in 2007. Savings are calculated as the difference between the listing fees that members pay versus typical fees in the market.
New Co-CEOs Lead with Vision and Resilience
Roanoke Valley Community Credit Union has started 2024 on fire, boasting an impressive $5.5 million in new loans under co-CEOs Pam Duke and Lauren Whitmire. This remarkable start follows a stellar 2023, where the $103 million credit union achieved a 37.2% increase in loan growth, far outpacing peers in terms of loans, capital growth, net
Tower Federal Credit Union Welcomes Susan Ralston as New Chief Operating Officer
Tower Federal Credit Union, one of the largest credit unions in Maryland, is pleased to announce the hiring of Susan Ralston as new Chief Operating Officer (COO). Ralston brings to Tower over 30 years of leadership experience in the banking and financial industry, and as COO, will oversee Tower’s Deposit Operations, Debit Card Operations, Fraud,
Unitus Community Credit Union’s Tru Checking Receives National Certification by Banking Advocates as Safe, Affordable Account
The Cities for Financial Empowerment Fund’s Bank On National Account Standards Certification of Unitus Tru Checking indicates that it meets more than 25 features for safe and affordable consumer transaction accounts.
Maxwell Partners with Mortgagebot LOS to Enable a Fully Digital Mortgage Experience
Best-in-class integrations securely sync data bi-directionally between the Maxwell Mortgage Point of Sale and the Mortgagebot LOS, ensuring data integrity and a seamless experience for the lender and the borrower Mortgagebot LOS clients across the U.S. can now benefit from the leading POS that significantly increases loan officer productivity and loan pull-through rates
Unitus Community Credit Union Rated a “Best in State” Credit Union by Forbes
In its annual rankings of “Best in State” credit unions, Forbes has named Unitus Community Credit Union the third best credit union in Oregon.
CU Student Choice Launches Financing Option for Pilot Trainees with APCU/Center Parc Credit Union and AeroGuard Flight Training Center
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that it has collaborated with APCU/Center Parc Credit Union to provide lending solutions for future airline pilots enrolled in the Pilot Pathway Program at AeroGuard Flight Training Center.
Coastal Credit Union and Ripe for Revival Debut New Mobile Food Market
On June 13, Coastal Credit Union and Ripe for Revival hosted a ribbon cutting and announcement of their new partnership. The event showcased Ripe for Revival’s new Coastal-branded mobile food market that will participate in community events feeding those in need. Funding for the mobile market was made possible in part through more than $100,000
Baker Market Update – Week in Review: June 14, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
SchoolsFirst Federal Credit Union Sponsors 2025 Santa Barbara County Teacher of the Year and 2024 Classified School Employees of the Year Awards
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today announced its sponsorship of the Santa Barbara County Teacher of the Year and Classified School Employees of the Year annual recognition programs.
SECU Awarded PLANSPONSOR of the Year for Its Total Retirement Offering for Employees
State Employees’ Credit Union (SECU) has been named 2024 PLANSPONSOR of the Year for its Total Retirement Offering provided to the more than 10,000 active and retired SECU employee plan participants.
Optimizing Collections: Mitigating Risk Management in Estate Recovery
Inflation has affected many aspects of the economy, with the cost of nearly everything rising – from non-discretionary expenses like food and housing to discretionary activities like entertainment and travel. Estate planning, while not something top of mind for most people, has also been affected. According to Caring.com’s 2024 Wills and Estate survey, a mere
BECU Expands Financial Services for South King County Members with New White Center Location
BECU, Washington’s largest credit union, today announced its plans to open a new Neighborhood Financial Center (NFC) in the White Center neighborhood of Seattle.
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent
TowerCares Foundation Surpasses $4 Million in Donations, Grants and Scholarships to Support Military Heroes and Children in Need
QuantyPhi Launches ALM360, a Unified Balance Sheet Management Platform for Credit Unions
Baker Market Update – Week in Review: December 05, 2025
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent
TowerCares Foundation Surpasses $4 Million in Donations, Grants and Scholarships to Support Military Heroes and Children in Need
QuantyPhi Launches ALM360, a Unified Balance Sheet Management Platform for Credit Unions
Baker Market Update – Week in Review: December 05, 2025
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
