Boston, MA, April 16, 2026. Boston Firefighters Credit Union (BFCU) is pleased to announce the appointment of Elizabeth Adcock as Chief Digital & Information Officer. A forward-thinking technology executive known for driving innovation and operational excellence, Adcock joins BFCU at a pivotal time as the organization continues to evolve its digital capabilities and expand its impact across the Commonwealth.
“I’m thrilled to welcome Elizabeth as our Chief Digital & Information Officer,” said Danielle Milner, President & CEO of Boston Firefighters Credit Union. “She is the rare combination of strategic vision, digital expertise, and human-centered leadership. Paired with her deep commitment to bring greater innovation to first responders and their families, her service to BFCU is a huge win for our members and team. As we build on our legacy of service and community, Elizabeth will be instrumental in shaping a more connected, forward-looking member experience.”
Adcock brings a proven track record of aligning technology strategy with business objectives to drive growth, efficiency, and member experience. Most recently, she served as Chief Information Officer at MAC Federal Credit Union, where she led enterprise-wide technology, cybersecurity, and digital banking initiatives that enhanced operational performance and increased digital adoption.
Building on this experience, she has held senior leadership roles within credit unions and financial services organizations, leading complex technology transformations, modernizing core systems, and building high-performing teams aligned to strategic priorities. Her experience spans digital banking, enterprise systems, data governance, and information security, positioning her to guide BFCU’s continued innovation and growth. She holds an Executive MBA from Washington State University, a Master of Project Management from The Pennsylvania State University, and a Bachelor of Arts from Huntingdon College.
“I am truly honored and excited to step into the role of Chief Digital & Information Officer at Boston Firefighters Credit Union. This opportunity allows me to support an organization that proudly serves first responders across the Commonwealth of Massachusetts. I look forward to advancing a forward-thinking digital and technology strategy, one that enhances the member experience, strengthens operational resilience, and positions the credit union for sustained growth and long-term success,” said Adcock.
Adcock’s appointment comes at a time of meaningful opportunity for BFCU as the credit union continues to expand its reach, advance digital delivery, and strengthen its role as a trusted financial partner to first responders and their families. In this role, she will serve as a key strategic partner to the CEO and executive team, translating complex technology into actionable strategies that drive growth, enhance efficiency, and deepen member impact while preserving BFCU’s mission of service.
The search was completed in partnership with Humanidei. Humanidei brings decades of credit union system experience to the recruiting process, ensuring executive placements that advance organizations toward fulfilling their mission. www.humanidei.com.
About Boston Firefighters Credit Union
Founded in 1947, Boston Firefighters Credit Union exists to serve the everyday heroes who protect and serve our communities. With nearly $450 million in assets and a strong capital foundation, BFCU has built a legacy of trust, service, and unwavering commitment to first responders and their families. From financial wellness to life-changing support, the credit union delivers solutions that reflect the courage, dedication, and resilience of its members. Rooted in community and driven by purpose, BFCU stands proud as a financial partner to those who answer the call, today and for generations to come. Learn more at bosfirecu.com.
Contact:
Ciara LaVelle
ciara@humanidei.com
