For the second year in a row, SchoolsFirst Federal Credit Union has earned the top ranking in the JD Power U.S. Credit Union Satisfaction StudySM, the most widely recognized benchmark for members’ experience in the financial services industry.
SchoolsFirst FCU ranked #1 for overall satisfaction, a result driven entirely by its Members, California’s school employees and their families. The distinction reflects ratings across multiple dimensions, including trust, convenience, value, team members, account offerings, digital services and problem resolution.
“Receiving this recognition from JD Power for a second year in a row is an incredible honor,” said Bill Cheney, Chief Executive Officer of SchoolsFirst FCU. “While awards are meaningful, we’re even prouder of the trust our Members place in us every day for their most important financial goals, seeking our guidance in challenging times and allowing us the privilege of supporting their financial well-being.”