Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
Laura Hansen’s role at Rogue Credit Union creates happy members and supports the staff that keep them that way.
Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.
Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
Miller Devenny makes connections with millennials and more at South Carolina’s largest credit union.
John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.
Adele Glenn holds together the present while building for the future at Credit Human FCU.
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.