The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Simple Change With Real Impact
Oswego County Federal Credit Union
A 64-year-old member of ours who lost her husband to a sudden heart attack about a year and a half ago called recently to ask for help. Since the loss of her husband, she has had to make significant changes to her budget and spending and wanted to see if there was any way to […]
Helping A Member Rebuild With Care
Commodore Perry Federal Credit Union
Early last spring, a member reached out to us in need of a new furnace for her home. During the application process, she mentioned that her credit was not in great shape, which prompted a conversation. She explained that she had lost her husband a few years ago and that prior to his passing, they […]
Creative Solutions For Lasting Security
Appalachian Community Federal Credit Union
A member of our credit union needed help purchasing the condo they were already renting. One member is on Social Security Disability and needed to remain in the condo because it is all on one level. He has mobility issues and has difficulty walking, and they did not want to move since doing so would […]
A Clear Path Toward Homeownership
Commodore Perry Federal Credit Union
A 32-year-old single father of two, both living at home, came to us for help. He has a stable job and was looking to purchase a home of his own. He came to us for savings plan and budgeting help so he could pursue a mortgage that would be more affordable in the long term. […]
Stability After Loss
Desco Federal Credit Union
Last year, I was approached by an elderly lady to help with some financial issues she had fallen upon. She shared a home with her daughter, who had unfortunately recently passed, and the two had shared expenses, which left her in financial distress. She had seven high-interest credit cards and was paying well over $580 […]
Restoring Independence Through Trust
Commodore Perry Federal Credit Union
When one of our long-standing members struggled to secure an auto loan elsewhere, we stepped in. Not only did we approve a loan as an exception, but we also helped the member find a reliable vehicle that fit within our lending guidelines. This vehicle gave the member the freedom to get to work, school, and […]
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LAFCU awards $20,000 in scholarships through annual essay contest
SchoolsFirst FCU Partners with Classroom of the Future Foundation to Celebrate 23rd Annual Innovation in Education Awards
Chartway Wins Eight 2026 Top Workplaces Culture Excellence and Industry Awards
eDOC Innovations Hosts Successful Advanced Fraud Solutions TrueChecks Webinar Focused on Fraud Prevention for Financial Institutions
Chartway Ranked No. 1 Credit Union in Virginia by Forbes, Earns America’s Best-In-State Honor for Fifth Consecutive Year
Clearview Federal Credit Union Expands Pittsburgh-Area Presence with Flagship Financial Center
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
MERGER PLANNED FOR HEALTHCARE ASSOCIATES CREDIT UNION (HACU) AND BAXTER CREDIT UNION (BCU)
Centris Federal Credit Union Selects Alogent’s Unify SaaS Platform to Modernize and Streamline Enterprise Deposit Processing
Hartford Federal Credit Union Chooses Synergent as Partner for Core Processing and Integrated Services
Quavo Fraud & Disputes Releases 2026 State of Dispute Management Performance Report
Credit Unions Reach 250+ Shared Member Stories Reflecting The People-First Purpose Of The Movement
NASCUS Urges Regulatory Modernization and Greater Clarity for State-Chartered Credit Unions in Comments to NCUA
Coastal Credit Union Hires Allison Liston, VP of Legal and Compliance
Coastal Credit Union Now Live with CashBack+ Credit Card Rewards
Tower Federal Credit Union & TowerCares Foundation Launch $250,000 for a Brighter America: A New Community Giving Initiative Supporting Military, Veterans, and Children in Need
Illinois Credit Union League Applauds Passage of Legislation Extending Implementation of the Interchange Fee Prohibition Act to July 1, 2027
Baker Market Update – Week in Review: May 29, 2026
Vizo Financial’s June 2026 Education Calendar
LAFCU awards $20,000 in scholarships through annual essay contest
SchoolsFirst FCU Partners with Classroom of the Future Foundation to Celebrate 23rd Annual Innovation in Education Awards
Chartway Wins Eight 2026 Top Workplaces Culture Excellence and Industry Awards
eDOC Innovations Hosts Successful Advanced Fraud Solutions TrueChecks Webinar Focused on Fraud Prevention for Financial Institutions
Chartway Ranked No. 1 Credit Union in Virginia by Forbes, Earns America’s Best-In-State Honor for Fifth Consecutive Year
Clearview Federal Credit Union Expands Pittsburgh-Area Presence with Flagship Financial Center
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing