The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
St. Cloud Financial Credit Union Launches CU-Digital Asset Vault™ — Positioning the Credit Union as the most Valuable Wallet for Member Digital Wealth
Appli CEO Tim Pranger to Showcase Real-Time Property Value Calculator at CUNA GAC 2026
Newsweek names Redwood Credit Union one of the Greatest Midsize Workplaces for Women
Ocean State Credit Union Selects Synergent for Core Processing and Integrated Services
eDOC Innovations Announces Product Enhancements
Vizo Financial’s March 2026 Education Calendar
Meriwest Credit Union Wins Top Honor as Best Credit Union in Silicon Valley 2026
Origence Ends 2025 with 17% Growth in Fundings; Expands AI-Driven Lending Technology
Xpress Data Inc. hires Kirk Drake as new President
Catherine Bryant and Jonah Kaufman of Coastal Wealth Management Recognized as Distinguished Financial Professionals by LPL Financial
Credit Unions Gain Edge with New CashBack+ Credit Card Rewards
ICUL Launches “Credit Unions in Action” to Showcase Statewide Community Impact
Apple Federal Credit Union Partners with Quavo to Modernize Dispute Operations and Elevate Member Experience
Wings Credit Union Signs with Corelation, Selecting KeyStone to Elevate Its Future
FI Connect Expands with Home Improvement Lending Channel, Helping Credit Unions Access New Home Renovation Loan Opportunities
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium
QuantyPhi Welcomes Max Bade as ALM & CECL Analyst
LAFCU, Quality Dairy partner for third annual Paczki Palooza to benefit local charities
EECU Celebrates Fresno Unified Excellence in Education Honorees
Coastal Credit Union Headquarters Renovation Earns Multiple Honors
Woodford State Bank Selects Square 1 Credit Suite by Suntell
Suntell Marks 30 Years Advancing Commercial and Agricultural Lending Technology for Community Financial Institutions
Peninsula Community Credit Union Selects Alogent’s FASTdocs to Modernize Enterprise Content Management
National Association of Latino Credit Union Professionals Honors SchoolsFirst Federal Credit Union President Jose Lara with Legacy Leader Award
Family Trust Federal Credit Union recognized for housing-focused financial education efforts
Gulf Winds Welcomes Christopher Tenney as Vice President of Cybersecurity
Humanidei Welcomes Carolyn Reeves as Leadership & Organizational Development Consultant
Coastal Credit Union and Foundation Earn Four Awards from Carolinas Credit Union Foundation
Family Trust Federal Credit Union Hosts Coffee & Connections Event for Fort Mill Business Community
$9 Million in Grants Awarded to 23 North Carolina Non-Profits by SECU Foundation
St. Cloud Financial Credit Union Launches CU-Digital Asset Vault™ — Positioning the Credit Union as the most Valuable Wallet for Member Digital Wealth
Appli CEO Tim Pranger to Showcase Real-Time Property Value Calculator at CUNA GAC 2026
Newsweek names Redwood Credit Union one of the Greatest Midsize Workplaces for Women
Ocean State Credit Union Selects Synergent for Core Processing and Integrated Services
eDOC Innovations Announces Product Enhancements
Vizo Financial’s March 2026 Education Calendar
Meriwest Credit Union Wins Top Honor as Best Credit Union in Silicon Valley 2026
Origence Ends 2025 with 17% Growth in Fundings; Expands AI-Driven Lending Technology
Xpress Data Inc. hires Kirk Drake as new President
Catherine Bryant and Jonah Kaufman of Coastal Wealth Management Recognized as Distinguished Financial Professionals by LPL Financial
Credit Unions Gain Edge with New CashBack+ Credit Card Rewards
ICUL Launches “Credit Unions in Action” to Showcase Statewide Community Impact
Apple Federal Credit Union Partners with Quavo to Modernize Dispute Operations and Elevate Member Experience
Wings Credit Union Signs with Corelation, Selecting KeyStone to Elevate Its Future
FI Connect Expands with Home Improvement Lending Channel, Helping Credit Unions Access New Home Renovation Loan Opportunities
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium
QuantyPhi Welcomes Max Bade as ALM & CECL Analyst
LAFCU, Quality Dairy partner for third annual Paczki Palooza to benefit local charities
EECU Celebrates Fresno Unified Excellence in Education Honorees
Coastal Credit Union Headquarters Renovation Earns Multiple Honors
Woodford State Bank Selects Square 1 Credit Suite by Suntell
Suntell Marks 30 Years Advancing Commercial and Agricultural Lending Technology for Community Financial Institutions
Peninsula Community Credit Union Selects Alogent’s FASTdocs to Modernize Enterprise Content Management
National Association of Latino Credit Union Professionals Honors SchoolsFirst Federal Credit Union President Jose Lara with Legacy Leader Award
Family Trust Federal Credit Union recognized for housing-focused financial education efforts
Gulf Winds Welcomes Christopher Tenney as Vice President of Cybersecurity
Humanidei Welcomes Carolyn Reeves as Leadership & Organizational Development Consultant
Coastal Credit Union and Foundation Earn Four Awards from Carolinas Credit Union Foundation
Family Trust Federal Credit Union Hosts Coffee & Connections Event for Fort Mill Business Community
$9 Million in Grants Awarded to 23 North Carolina Non-Profits by SECU Foundation
St. Cloud Financial Credit Union Launches CU-Digital Asset Vault™ — Positioning the Credit Union as the most Valuable Wallet for Member Digital Wealth
Appli CEO Tim Pranger to Showcase Real-Time Property Value Calculator at CUNA GAC 2026
Newsweek names Redwood Credit Union one of the Greatest Midsize Workplaces for Women
Ocean State Credit Union Selects Synergent for Core Processing and Integrated Services
eDOC Innovations Announces Product Enhancements
Vizo Financial’s March 2026 Education Calendar