The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Back On The Road After Back-To-Back Storms
Suncoast Credit Union
After enduring the devastation of back-to-back hurricanes, a Suncoast Credit Union member found themselves in an overwhelming financial crisis. The storms not only caused extensive damage to their home and community but also resulted in the loss of their previously financed Harley-Davidson motorcycle, which was their primary mode of transportation. Faced with the urgent need […]
A Truck That Opened New Doors
Altura Credit Union
A 37-year-old iron worker had dreams of getting an auto loan to help transport his machinery to jobsites. After shopping around at various financial institutions and dealerships, he and his wife were continually offered higher rates than their credit profiles justified. “They all wanted to take advantage of us,” he shared in a written testimonial. […]
A Townhome Before The School Bell
Financial Partners Credit Union
A 33-year-old music teacher and FPCU member was seeking a fresh start in 2024 when he applied for a new teaching job in the Sacramento area, where he could live more comfortably on a teacher’s salary. The member faced a very tight timeline. He needed to finish out the school year at Orange Unified in […]
A Second Look That Brought Relief
Suncoast Credit Union
A member came in for a cash-out refinance. She was in the process of applying for Habitat for Humanity, but because she had inherited credit card debt from her divorce, her debt-to-income ratio was too high. Habitat advised her that this needed to be resolved before she could qualify.The member shared that she had reached […]
A New Beginning And A Safer Road Ahead
Connections Credit Union
This past year, I had a member come in who was desperate to separate from her spouse and the debt tied to their marriage. At the time of her loan, her credit score was in the low 500s, so she was not hopeful that she would be able to do much at all. She had […]
Hope Through A Simple Plan
Fairwinds Credit Union
A member came to us requesting a debt consolidation loan. After listening carefully, one of our crewmembers took the time to offer an alternative approach: the debt snowball method. Working one-on-one with our member, she organized the outstanding debts from smallest to largest, then created a plan for the member to aggressively pay toward the […]
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Celebrating 90 years of impact: BECU releases 2025 Annual Report
The Illinois Credit Union League Announces Board of Directors and Officers
Boucoup Wins Gold Stevie® Award in 2026 American Business Awards®
Maine Family Federal Credit Union Appoints Kaj Johansen as Vice President of Lending
SchoolsFirst FCU Partners with Santa Maria-Bonita School District to Celebrate 2nd Annual Excellence in Education Awards Gala
Meriwest Credit Union Celebrates the Grand Reopening of Its Newly Remodeled Santa Clara Branch
Gulf Winds Credit Union Raises Over $100,000 in Chip in Fore Charity Golf Tournament
Kayvee Kondapalli Named EVP and CIO at Greater Texas|Aggieland Credit Union
Callahan Welcomes Joshua R. Polanin And Jason Ross To The Team
Baker Market Update – Week in Review: April 17, 2026
EECU Sponsors Regional School Safety Symposium
ALM First Launches Inaugural Loan Fund for Credit Unions
Victory Bank Selects AccuAccount to Streamline Loan Imaging, Exception Tracking, and Audit Readiness
LAFCU promotes Jamie Jones to contact center branch manager
For Immediate Release – Boston Firefighters Credit Union Appoints Elizabeth Adcock as Chief Digital & Information Officer
NASCUS and Critical Ops Launch the 2026 Fraud School
Callahan Gives Every Credit Union Access To Performance Insights
Tower Federal Credit Union and the Baltimore Orioles Announce New Bird Bath Sponsorship at Camden Yards
Tower Federal Credit Union Hosts Free Shred Day To Fight Fraud & Prevent Identity Theft
Synergent and Partner Bayer Heritage Federal Credit Union Recognized with Two Diamond Awards from America’s Credit Unions
CU*SOUTH Board Member Jimmy Smith Inducted into Credit Union House Hall of Leaders
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Celebrating 90 years of impact: BECU releases 2025 Annual Report
The Illinois Credit Union League Announces Board of Directors and Officers
Boucoup Wins Gold Stevie® Award in 2026 American Business Awards®
Maine Family Federal Credit Union Appoints Kaj Johansen as Vice President of Lending
SchoolsFirst FCU Partners with Santa Maria-Bonita School District to Celebrate 2nd Annual Excellence in Education Awards Gala
Meriwest Credit Union Celebrates the Grand Reopening of Its Newly Remodeled Santa Clara Branch
Gulf Winds Credit Union Raises Over $100,000 in Chip in Fore Charity Golf Tournament
Kayvee Kondapalli Named EVP and CIO at Greater Texas|Aggieland Credit Union
Callahan Welcomes Joshua R. Polanin And Jason Ross To The Team
Baker Market Update – Week in Review: April 17, 2026
EECU Sponsors Regional School Safety Symposium
ALM First Launches Inaugural Loan Fund for Credit Unions
Victory Bank Selects AccuAccount to Streamline Loan Imaging, Exception Tracking, and Audit Readiness
LAFCU promotes Jamie Jones to contact center branch manager
For Immediate Release – Boston Firefighters Credit Union Appoints Elizabeth Adcock as Chief Digital & Information Officer
NASCUS and Critical Ops Launch the 2026 Fraud School
Callahan Gives Every Credit Union Access To Performance Insights
Tower Federal Credit Union and the Baltimore Orioles Announce New Bird Bath Sponsorship at Camden Yards
Tower Federal Credit Union Hosts Free Shred Day To Fight Fraud & Prevent Identity Theft
Synergent and Partner Bayer Heritage Federal Credit Union Recognized with Two Diamond Awards from America’s Credit Unions
CU*SOUTH Board Member Jimmy Smith Inducted into Credit Union House Hall of Leaders
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services