The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Fresh Start On The Road Ahead
Solarity Credit Union
After years of paying cash and driving an aging car that was no longer reliable, Cliff faced an intimidating roadblock when a big bank turned him down for an auto loan. Solarity stepped in with a yes, making the process smooth, respectful and easy. With a dependable new car and simple-to-use banking tools, Cliff found […]
Specialized Products Help Turn A Member’s Dream Into A Reality
Johns Hopkins Federal Credit Union
We love seeing our members achieve their goals and providing them with the personalized resources to do so! Our member Scott recently became a homeowner with the help of JHFCU’s 100% Mortgage Loan. A solution that can help members to keep money in savings for the unexpected expenses that come after home ownership. For many, […]
Credit Union Shows Up For Immigrant Families
Our Marketing & Community Development Manager regularly reaches out to the director of our local Ethnic Support Council. But during her most recent meeting, the tone had changed. ICE has become an increasing presence in our area, resulting in many immigrant families who are too afraid to leave their homes at this time, effectively turning […]
Celebrating Mortgage Payoff And Longstanding Membership
Affinity Federal Credit Union
A long-time member wrote to us, wishing to express their sincere appreciation for the invaluable assistance provided throughout the mortgage payoff process. They were pleased to announce that their mortgage has been fully satisfied, a milestone that marks the beginning of their retirement years with a deep sense of peace of mind and gratitude. Proudly […]
Service From The Heart Provides Comfort And Dignity For A Member
Junet’s compassion and quick thinking made a critical difference for a longtime Member who lives with a disability and depends on delivery apps for food. After experiencing fraud, the Member received a new debit card but could not read the numbers. With her nurse unavailable for several days, she called us desperate for help. Junet […]
Bringing Goals Within Reach
When she first came to our credit union in late 2020, our member knew what she wanted: better credit and more control over her finances. Her credit score was in the low 600s, and she was unsure where to begin. Working one-on-one with an EECU member service specialist made the difference. Together, they created a […]
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Celebrating 90 years of impact: BECU releases 2025 Annual Report
The Illinois Credit Union League Announces Board of Directors and Officers
Boucoup Wins Gold Stevie® Award in 2026 American Business Awards®
Maine Family Federal Credit Union Appoints Kaj Johansen as Vice President of Lending
SchoolsFirst FCU Partners with Santa Maria-Bonita School District to Celebrate 2nd Annual Excellence in Education Awards Gala
Meriwest Credit Union Celebrates the Grand Reopening of Its Newly Remodeled Santa Clara Branch
Gulf Winds Credit Union Raises Over $100,000 in Chip in Fore Charity Golf Tournament
Kayvee Kondapalli Named EVP and CIO at Greater Texas|Aggieland Credit Union
Callahan Welcomes Joshua R. Polanin And Jason Ross To The Team
Baker Market Update – Week in Review: April 17, 2026
EECU Sponsors Regional School Safety Symposium
ALM First Launches Inaugural Loan Fund for Credit Unions
Victory Bank Selects AccuAccount to Streamline Loan Imaging, Exception Tracking, and Audit Readiness
LAFCU promotes Jamie Jones to contact center branch manager
For Immediate Release – Boston Firefighters Credit Union Appoints Elizabeth Adcock as Chief Digital & Information Officer
NASCUS and Critical Ops Launch the 2026 Fraud School
Callahan Gives Every Credit Union Access To Performance Insights
Tower Federal Credit Union and the Baltimore Orioles Announce New Bird Bath Sponsorship at Camden Yards
Tower Federal Credit Union Hosts Free Shred Day To Fight Fraud & Prevent Identity Theft
Synergent and Partner Bayer Heritage Federal Credit Union Recognized with Two Diamond Awards from America’s Credit Unions
CU*SOUTH Board Member Jimmy Smith Inducted into Credit Union House Hall of Leaders
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Celebrating 90 years of impact: BECU releases 2025 Annual Report
The Illinois Credit Union League Announces Board of Directors and Officers
Boucoup Wins Gold Stevie® Award in 2026 American Business Awards®
Maine Family Federal Credit Union Appoints Kaj Johansen as Vice President of Lending
SchoolsFirst FCU Partners with Santa Maria-Bonita School District to Celebrate 2nd Annual Excellence in Education Awards Gala
Meriwest Credit Union Celebrates the Grand Reopening of Its Newly Remodeled Santa Clara Branch
Gulf Winds Credit Union Raises Over $100,000 in Chip in Fore Charity Golf Tournament
Kayvee Kondapalli Named EVP and CIO at Greater Texas|Aggieland Credit Union
Callahan Welcomes Joshua R. Polanin And Jason Ross To The Team
Baker Market Update – Week in Review: April 17, 2026
EECU Sponsors Regional School Safety Symposium
ALM First Launches Inaugural Loan Fund for Credit Unions
Victory Bank Selects AccuAccount to Streamline Loan Imaging, Exception Tracking, and Audit Readiness
LAFCU promotes Jamie Jones to contact center branch manager
For Immediate Release – Boston Firefighters Credit Union Appoints Elizabeth Adcock as Chief Digital & Information Officer
NASCUS and Critical Ops Launch the 2026 Fraud School
Callahan Gives Every Credit Union Access To Performance Insights
Tower Federal Credit Union and the Baltimore Orioles Announce New Bird Bath Sponsorship at Camden Yards
Tower Federal Credit Union Hosts Free Shred Day To Fight Fraud & Prevent Identity Theft
Synergent and Partner Bayer Heritage Federal Credit Union Recognized with Two Diamond Awards from America’s Credit Unions
CU*SOUTH Board Member Jimmy Smith Inducted into Credit Union House Hall of Leaders
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services