The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Heat Restored Before Winter Set In.
Heritage Financial Credit Union
A member lost her husband last year, and without his additional income, her monthly budget became tighter than ever. While she was managing to get by, she was burdened with credit card debt from funeral expenses and prior purchases, along with high month‑to‑month interest. She was able to cover her bills each month, but there […]
Guidance That Turned Rent Into Ownership
Suncoast Credit Union
As immigrants from Haiti, members M and E were renting an apartment that was significantly overpriced. They both had jobs and wanted to own a home, so they came to Suncoast and applied for a mortgage. Unfortunately, they did not qualify due to income limitations and a lack of credit. Neither M nor E had […]
From Uncertainty To Joy On Four Wheels
Empower Federal Credit Union
I helped a member about four months ago who came in explaining that she needed a vehicle to get to and from work but had a zero credit score. As a first-time auto borrower, she had no idea what to do or what to look for, so she came to see us. Because she had […]
From Produce Aisle To Business Owner
FirstLight Federal Credit Union
The member was a long-time employee at a local produce market in Bonifay, Holmes County, Florida, where they worked for more than 20 years and built deep industry knowledge along with a long-held dream of owning their own market. When the member decided to pursue that goal, the primary barrier was access to startup capital […]
From Maxed Out To Moving Forward
A 49-year-old single parent was struggling to make ends meet after overtime hours at work were eliminated, significantly reducing household income. As a result, credit cards became maxed out, and only minimum payments could be made. One credit card ultimately charged off because the required payment was no longer affordable. When the member reached out […]
Finding Stability After Setbacks
Connections Credit Union
A non-member came into the branch after being referred by an existing member, looking for help with an unsecured loan to pay off collections and back taxes. They shared that they were struggling to keep up with multiple payments while still covering basic living expenses. The financial strain began after an unexpected major surgery that […]
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
eDOC Innovations Partners with Corelation to Deliver Seamless, Core-Connected eSignature Solutions for Credit Unions
LendKey and Member Student Lending Announce Fourth Annual $20,000 Scholarship Program
Coastal Credit Union Promotes Jennifer Gallagher to VP, Support Services & Branch Expansion
SchoolsFirst FCU Partners with North Valley Regional Chamber of Commerce for 7th Annual Heroes in Education Awards Dinner
Vizo Financial’s May 2026 Education Calendar
EECU Helps First-Generation College Students Build Credit Confidence
Coastal Credit Union Issues 2026 Impact Report
Corporate Central Expands Support for Emerging Credit Unions, Welcomes Two De Novo Members
DaLand CUSO and Corelation Advance Digital Asset Capabilities to KeyStone Credit Unions Through Coin2Core Integration
ICUL Advocacy Secures Regulatory Fee Credits for State’s Credit Unions
Callahan & Associates And CU Strategic Planning Holds Its First In-Person CDFI Executive Roundtable
LAFCU wins statewide innovation award for tackling financial instability at its roots
CU*SOUTH Board Member Cindy Lindsey Named 2026 Advocacy Ambassador
TriUnity Foundation Raises $250,000 in 2026, Expands to 13 Partners Supporting Individuals Facing Life-Threatening Illness
Indiana Members Credit Union Contributes $10,000 to Strides for Sarcoma for Cancer Awareness Card
Tower Federal Credit Union Wins Two Prestigious Diamond Awards Honoring Marketing Excellence
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
eDOC Innovations Partners with Corelation to Deliver Seamless, Core-Connected eSignature Solutions for Credit Unions
LendKey and Member Student Lending Announce Fourth Annual $20,000 Scholarship Program
Coastal Credit Union Promotes Jennifer Gallagher to VP, Support Services & Branch Expansion
SchoolsFirst FCU Partners with North Valley Regional Chamber of Commerce for 7th Annual Heroes in Education Awards Dinner
Vizo Financial’s May 2026 Education Calendar
EECU Helps First-Generation College Students Build Credit Confidence
Coastal Credit Union Issues 2026 Impact Report
Corporate Central Expands Support for Emerging Credit Unions, Welcomes Two De Novo Members
DaLand CUSO and Corelation Advance Digital Asset Capabilities to KeyStone Credit Unions Through Coin2Core Integration
ICUL Advocacy Secures Regulatory Fee Credits for State’s Credit Unions
Callahan & Associates And CU Strategic Planning Holds Its First In-Person CDFI Executive Roundtable
LAFCU wins statewide innovation award for tackling financial instability at its roots
CU*SOUTH Board Member Cindy Lindsey Named 2026 Advocacy Ambassador
TriUnity Foundation Raises $250,000 in 2026, Expands to 13 Partners Supporting Individuals Facing Life-Threatening Illness
Indiana Members Credit Union Contributes $10,000 to Strides for Sarcoma for Cancer Awareness Card
Tower Federal Credit Union Wins Two Prestigious Diamond Awards Honoring Marketing Excellence
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
eDOC Innovations Partners with Corelation to Deliver Seamless, Core-Connected eSignature Solutions for Credit Unions