The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Big Dreams Wrapped In A Custom Bow Tie
Lake Trust Credit Union
Bleu Bowtique, a men’s clothier in Detroit, started from humble beginnings. Ne’Gyle Beaman’s passion for fashion gave him the idea to make custom bow ties, which he started selling at local craft fairs. But when it was time to scale his business, he couldn’t find funding for the equipment he needed. His business was in […]
Guiding Generations Toward Financial Confidence
I recently helped a member who had opened a share and a checking account based on a recommendation she had received from her friend but had yet to make the final decision to move her entire relationship to Redwood Credit Union. Our member stated she has received positive feedback from friends and RCU and wanted […]
From Summer Home Upgrade To Smart Debt Relief
A Patelco Credit Union member came in to inquire about a home equity loan as he was planning on renovating his summer home. Originally, he requested $75,000 to cover the renovation expenses, however, during our assessment we uncovered the member has debt at quite high interest rates outside of Patelco. Our team brought up the […]
From Estate Accounts To Everyday Banking
When a woman walked into a Redwood Credit Union branch with questions about estate accounts and how to open one at RCU, I saw an opportunity to turn confusion into clarity and hesitation into trust. She wasn’t yet a member and was unfamiliar with the process. To ensure she felt fully supported, I invited our […]
Driven To Do Better
I was recently working with a member who had just purchased a car through CarMax. After sitting down and asking her a few questions, I had a better understanding of the situation and was able to leverage my skills as a certified financial coach to improve her situation. I identified quite a few issues with […]
Protection From Repeated Attempted Financial Exploitation
On July 2, Ann visited a Patelco Credit Union branch requesting a $10,000 wire transfer to her Meriwest account, claiming it was for medical expenses. Sensing something was off, I contacted her trusted contact, her son Roy, who confirmed that Ann had no such medical bills. Following his guidance, we declined the transaction. Ann was […]
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NASCUS Announces Updated Agenda for 60th Annual Summit
InterLutions Promotes Sam Boore to Director of Operations
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
Meriwest Credit Union Develops New Account Designed for Savers Seeking Enhanced Deposit Insurance Protection
Debunking the Myths: What AI Really Means for Banking
LendKey and Member Student Lending Award $22,000 in Scholarships to Support College Students
TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence
Triangle Credit Union Partners With Arkatechture to Anticipate Member Needs & Position for Future Growth
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Algebrik AI Partners with Spinwheel to Streamline Debt Data & Payments in Loan Origination
United Financial Credit Union Selects AlgebrikAI’s Comprehensive Consumer Lending Suite, Algebrik One.
Redwood Credit Union grant to Good Farm Fund expands access to fresh, healthy food
Baker Market Update – Week in Review: July 25, 2025
LendKey and Navy Federal Credit Union Celebrate 10 Years of Helping Thousands Through Affordable Education Financing
EECU Community Foundation Donates $50,000 to The Pat Green Foundation for Texas Flood Relief
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Tower Federal Credit Union Welcomes Cassandra Compton as New Senior VP & Chief Experience Officer
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NASCUS Announces Updated Agenda for 60th Annual Summit
InterLutions Promotes Sam Boore to Director of Operations
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
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