The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A New Home And A New Start
Industrial Credit Union
I had a member who had an opportunity to purchase a trailer for her and her family (husband and two children). The trailer was being sold by a private seller and the asking price was $20,000. The member did not have the time or the money to explore mortgage options so she thought that a […]
Finding Safety And A Place Of Her Own
Through the CDFI program, we were able to assist a young woman in purchasing her first home. The move allowed her to be close to her father and older sister in case of an emergency need, as the member suffers from epilepsy. She is unable to drive due to her condition, and the property is […]
The Strength To Keep Going
A member had an unexpected expensive medical issue that turned her life upside down back in 2018-19. She came to our branch asking for a personal loan because she had to choose between medical care and her power bill. She came from an underserved, low income, low educated part of the community. She worked as […]
Finding Light After the Fire
Rogue Credit Union
My family was evacuated from our home for eight days after the Almeda Fire destroyed our hometown of Phoenix, OR, in September of 2020. During that time we were not able to return to our home for necessities and quickly had to find resources for clothes, food, and basic items for our family of four, […]
A Salon Built On Grit And Community
Erie FCU was approached by two women in business who were looking to create a new hair salon together, each coming from their own prospective skill sets. One of the women, was the owner and operator of her own salon, while the other woman was working for a well-established/competitor hair salon in Erie, PA. The […]
Hope Arrives Just In Time
Community Credit Union of Florida
A member called in overwhelmed and out of options. They had already used all of their allowed skip‑a‑pays for the year and were facing serious financial hardship. With their car at risk of repossession, they feared losing their only way to get to work. While speaking with the member service lender, they shared just how […]
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Baker Market Update – Week in Review: October 10, 2025
Ryan Suttles Named 2025 CUES Emerging Leader
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
EECU Student Grant Program Application Period Now Open
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
EECU Offers Assistance for Members Impacted by Government Shutdown
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
EECU and Merced County Office of Education Celebrate Excellence in Education
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
EECU Provides Financial Education at Parenting Student Conference
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
Baker Market Update – Week in Review: September 26, 2025
EECU and Madera County Superintendent Honor County’s Top Educators
Vizo Financial’s October 2025 Education Calendar
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
Vizo Financial Celebrates a Successful 2025 Financial Conference
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Baker Market Update – Week in Review: October 10, 2025
Ryan Suttles Named 2025 CUES Emerging Leader
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
EECU Student Grant Program Application Period Now Open
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
EECU Offers Assistance for Members Impacted by Government Shutdown
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
EECU and Merced County Office of Education Celebrate Excellence in Education
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
EECU Provides Financial Education at Parenting Student Conference
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
Baker Market Update – Week in Review: September 26, 2025
EECU and Madera County Superintendent Honor County’s Top Educators
Vizo Financial’s October 2025 Education Calendar
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
Vizo Financial Celebrates a Successful 2025 Financial Conference
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
Redwood Credit Union Surpasses $1 Million in Giving Support for Redwood Empire Food Bank
Family Trust Federal Credit Union Joins Upstate Credit Unions for Habitat Greenville Credit Union Build 2026
Baker Market Update – Week in Review: March 6, 2026
22 Nonprofits Receive $69,400 in Grants from 3Rivers Credit Union Foundation
BECU continues expansion with new locations in Auburn, Liberty Lake, and Mercer Island
SchoolsFirst FCU’s Kristin Crellin Named 2026 CSUF Vision & Visionaries Distinguished Alumna