The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Finding Stability After Setbacks
Connections Credit Union
A non-member came into the branch after being referred by an existing member, looking for help with an unsecured loan to pay off collections and back taxes. They shared that they were struggling to keep up with multiple payments while still covering basic living expenses. The financial strain began after an unexpected major surgery that […]
Family First After The Fires
Financial Partners Credit Union
Our long-time member, who has been with Financial Partners Credit Union since 1998, was recently devastated by the Pacific Palisades fires. Tragically, he lost everything, including his home. As the head of the household and sole income provider, the responsibility of supporting his family during such an unimaginable time added immense financial stress. The member […]
A Financial Checkup Changed Everything
Service 1st Federal Credit Union
When Maria walked in for her Financial Checkup, the first thing I noticed wasn’t her paperwork — it was the exhaustion on her face. A single mother of three, she was working two jobs and surviving on just a few hours of sleep. Every minute and every dollar already had a purpose. Missing work wasn’t […]
A Helping Hand At The Right Time
New Horizon Federal Credit Union
This story is about a member who is a regular at our high school branch. When he first came in to open his account, he did not know much about banking and had many questions. We were able to set him up with his own checking and savings accounts that only he had access to. […]
From Employee To Entrepreneur
AltaOne Federal Credit Union
When the owners of Bakersfield Carpet Cleaning, a trusted family-owned business, decided it was time to retire, it marked the end of one chapter and the beginning of another. For Britany L., a single mother working a 9-to-5 as an accountant, it was the opportunity she had been waiting for. Ready to take a leap […]
Building Credit and Confidence Together
New Horizon Federal Credit Union
This story is about a member who purchased a used vehicle from his dad, which became his first car with a payment and gave him the opportunity to begin building his credit. After successfully paying off the loan, he was able to build his credit score to 750, allowing him to co‑sign on his girlfriend’s […]
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
Sharetec Appoints New Chief Information & Security Officer
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
CU NextGen Acquires Constellation Digital Partners
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
Vizo Financial’s January 2026 Education Calendar
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Informed.IQ Secures $63 Million from Invictus Growth Partners to Advance AI-Powered Fraud Prevention and Loan Verification
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
Sharetec Appoints New Chief Information & Security Officer
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
CU NextGen Acquires Constellation Digital Partners
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
Vizo Financial’s January 2026 Education Calendar
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Informed.IQ Secures $63 Million from Invictus Growth Partners to Advance AI-Powered Fraud Prevention and Loan Verification
Family Trust Foundation Hosts 18th Annual Charity Golf Tournament
From Risk into Readiness: An Inside Look at Vizo Financial’s 2026 Risk Management Conference
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses