The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Helping A Member Rebuild With Care
Commodore Perry Federal Credit Union
Early last spring, a member reached out to us in need of a new furnace for her home. During the application process, she mentioned that her credit was not in great shape, which prompted a conversation. She explained that she had lost her husband a few years ago and that prior to his passing, they […]
Creative Solutions For Lasting Security
Appalachian Community Federal Credit Union
A member of our credit union needed help purchasing the condo they were already renting. One member is on Social Security Disability and needed to remain in the condo because it is all on one level. He has mobility issues and has difficulty walking, and they did not want to move since doing so would […]
A Clear Path Toward Homeownership
Commodore Perry Federal Credit Union
A 32-year-old single father of two, both living at home, came to us for help. He has a stable job and was looking to purchase a home of his own. He came to us for savings plan and budgeting help so he could pursue a mortgage that would be more affordable in the long term. […]
Stability After Loss
Desco Federal Credit Union
Last year, I was approached by an elderly lady to help with some financial issues she had fallen upon. She shared a home with her daughter, who had unfortunately recently passed, and the two had shared expenses, which left her in financial distress. She had seven high-interest credit cards and was paying well over $580 […]
Restoring Independence Through Trust
Commodore Perry Federal Credit Union
When one of our long-standing members struggled to secure an auto loan elsewhere, we stepped in. Not only did we approve a loan as an exception, but we also helped the member find a reliable vehicle that fit within our lending guidelines. This vehicle gave the member the freedom to get to work, school, and […]
Rebuilding After Hurricane Loss
A well-known regular at the Plant City branch stops in frequently to check her account and spend time with the staff. During one visit, she shared the heartbreaking news that Hurricane Melissa had devastated her hometown in Jamaica. Her childhood home, along with the homes of several family members, was completely destroyed. While everyone was […]
Mid-Hudson Valley Federal Credit Union Selects Razi Qadri as President/CEO
Baker Market Update – Week in Review: November 07, 2025
FAMILY TRUST FEDERAL CREDIT UNION NAMED BEST MORTGAGE LENDER/BROKER IN THE POST AND COURIER’S BEST OF YORK COUNTY AWARDS
Meriwest Credit Union Executive Named 2025 C-Suite Award Winner by Silicon Valley Business Journal
EECU Sponsors Magic of Storytelling Event Bringing Books to Fresno Students
Synergent and Partner Credit Unions Honored with Four MAC Award Wins
Open Lending Launches ApexOne Auto to Expand Auto Lending Decisioning to Full Spectrum of Borrowers
Central Willamette Credit Union Selects Cedric Bousquet as CFO
SchoolsFirst Federal Credit Union Names Michael Pfau SVP of Digital Experience
Synergent and Clutch Sign New Partnership
Meriwest Credit Union Announces Gene Fichtenholz as Vice President, Chief Technology Officer
BECU names Carla Costa-Perales as Chief Impact Officer
TowerCares Foundation Donates $70,000 to Local Food Banks to Help Marylanders Impacted by the Government Shutdown
CUNA Strategic Services Announces Huloop Automation as Latest Alliance Provider Driving Efficiency Through Work Intelligence and Automation for Credit Unions
Centra President and CEO Rick Silvers announces retirement; Centra’s Brad Davis named next President and CEO
Vizo Financial’s November 2025 Education Calendar
Safelight, Inc. Receives $500,000 Grant from SECU Foundation for Domestic Violence Shelter Expansion
Alogent Partners with Vine to Accelerate Commercial Lending Workflows
One Nevada Sets New Food Bank Donation Record During 75th Anniversary Year
ALM First’s 2026 Conference Calendar Announced
Freedom First Announces CEO Retirement and Selection of New CEO
1st Community FCU CEO Bill Nikolauk appointed to CU*Answers Board of Directors
LAFCU Breaks Ground on New Drive-up Teller Site in Perry
SchoolsFirst FCU Opens 71st Branch in California – Burbank Now Open
myCUmortgage Recognizes Partner Credit Unions for Making Members’ Homeownership Dreams a Reality
Corporate Central Energizes the Credit Union Movement at Inaugural Momentum Conference
EECU Earns Prestigious Raddon Crystal Performance Award
Indiana Members Foundation Raises Over $90,000 to Support Local Nonprofits and Schools
Meriwest Community Foundation Honored as Financial Resiliency Champion for Youth Advocacy
EECU and the Tulare County Office of Education Celebrate Excellent Educators
Mid-Hudson Valley Federal Credit Union Selects Razi Qadri as President/CEO
Baker Market Update – Week in Review: November 07, 2025
FAMILY TRUST FEDERAL CREDIT UNION NAMED BEST MORTGAGE LENDER/BROKER IN THE POST AND COURIER’S BEST OF YORK COUNTY AWARDS
Meriwest Credit Union Executive Named 2025 C-Suite Award Winner by Silicon Valley Business Journal
EECU Sponsors Magic of Storytelling Event Bringing Books to Fresno Students
Synergent and Partner Credit Unions Honored with Four MAC Award Wins
Open Lending Launches ApexOne Auto to Expand Auto Lending Decisioning to Full Spectrum of Borrowers
Central Willamette Credit Union Selects Cedric Bousquet as CFO
SchoolsFirst Federal Credit Union Names Michael Pfau SVP of Digital Experience
Synergent and Clutch Sign New Partnership
Meriwest Credit Union Announces Gene Fichtenholz as Vice President, Chief Technology Officer
BECU names Carla Costa-Perales as Chief Impact Officer
TowerCares Foundation Donates $70,000 to Local Food Banks to Help Marylanders Impacted by the Government Shutdown
CUNA Strategic Services Announces Huloop Automation as Latest Alliance Provider Driving Efficiency Through Work Intelligence and Automation for Credit Unions
Centra President and CEO Rick Silvers announces retirement; Centra’s Brad Davis named next President and CEO
Vizo Financial’s November 2025 Education Calendar
Safelight, Inc. Receives $500,000 Grant from SECU Foundation for Domestic Violence Shelter Expansion
Alogent Partners with Vine to Accelerate Commercial Lending Workflows
One Nevada Sets New Food Bank Donation Record During 75th Anniversary Year
ALM First’s 2026 Conference Calendar Announced
Freedom First Announces CEO Retirement and Selection of New CEO
1st Community FCU CEO Bill Nikolauk appointed to CU*Answers Board of Directors
LAFCU Breaks Ground on New Drive-up Teller Site in Perry
SchoolsFirst FCU Opens 71st Branch in California – Burbank Now Open
myCUmortgage Recognizes Partner Credit Unions for Making Members’ Homeownership Dreams a Reality
Corporate Central Energizes the Credit Union Movement at Inaugural Momentum Conference
EECU Earns Prestigious Raddon Crystal Performance Award
Indiana Members Foundation Raises Over $90,000 to Support Local Nonprofits and Schools
Meriwest Community Foundation Honored as Financial Resiliency Champion for Youth Advocacy
EECU and the Tulare County Office of Education Celebrate Excellent Educators
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Celebrating 90 years of impact: BECU releases 2025 Annual Report
The Illinois Credit Union League Announces Board of Directors and Officers