The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates

Helping A Member Rebuild With Care

Commodore Perry Federal Credit Union

Early last spring, a member reached out to us in need of a new furnace for her home. During the application process, she mentioned that her credit was not in great shape, which prompted a conversation. She explained that she had lost her husband a few years ago and that prior to his passing, they […]

Creative Solutions For Lasting Security

Appalachian Community Federal Credit Union

A member of our credit union needed help purchasing the condo they were already renting. One member is on Social Security Disability and needed to remain in the condo because it is all on one level. He has mobility issues and has difficulty walking, and they did not want to move since doing so would […]

A Clear Path Toward Homeownership

Commodore Perry Federal Credit Union

A 32-year-old single father of two, both living at home, came to us for help. He has a stable job and was looking to purchase a home of his own. He came to us for savings plan and budgeting help so he could pursue a mortgage that would be more affordable in the long term. […]

Stability After Loss

Desco Federal Credit Union

Last year, I was approached by an elderly lady to help with some financial issues she had fallen upon. She shared a home with her daughter, who had unfortunately recently passed, and the two had shared expenses, which left her in financial distress. She had seven high-interest credit cards and was paying well over $580 […]

Restoring Independence Through Trust

Commodore Perry Federal Credit Union

When one of our long-standing members struggled to secure an auto loan elsewhere, we stepped in. Not only did we approve a loan as an exception, but we also helped the member find a reliable vehicle that fit within our lending guidelines. This vehicle gave the member the freedom to get to work, school, and […]

Rebuilding After Hurricane Loss

A well-known regular at the Plant City branch stops in frequently to check her account and spend time with the staff. During one visit, she shared the heartbreaking news that Hurricane Melissa had devastated her hometown in Jamaica. Her childhood home, along with the homes of several family members, was completely destroyed. While everyone was […]

Operations & HR

Centra President and CEO Rick Silvers announces retirement; Centra’s Brad Davis named next President and CEO

COLUMBUS, IND. (October 31, 2025) — Centra Credit Union President and CEO Rick Silvers has announced his retirement effective January ...
Other

Vizo Financial’s November 2025 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Making A Difference

Safelight, Inc. Receives $500,000 Grant from SECU Foundation for Domestic Violence Shelter Expansion

SECU Foundation is pleased to announce a $500,000 grant to Safelight, Inc. for the expansion of the non-profit’s domestic violence ...
Strategic Partnerships

Alogent Partners with Vine to Accelerate Commercial Lending Workflows

Vine, a commercial lending accelerator for banks and credit unions, has partnered with Alogent, a leading provider of software solutions ...

One Nevada Sets New Food Bank Donation Record During 75th Anniversary Year

LAS VEGAS, NV. – Each year, One Nevada Credit Union’s Shred Day events raise funds and collect food to fight ...
Personnel Promotions

ALM First’s 2026 Conference Calendar Announced

Dallas, TX – ALM First has announced its schedule of industry-leading, in-person events for 2026. Those interested in attending are encouraged ...
Operations & HR

Freedom First Announces CEO Retirement and Selection of New CEO

October 29, 2025 (Roanoke, VA) — Freedom First Credit Union would like to announce the retirement of Paul Phillips, President and ...
Personnel Promotions

1st Community FCU CEO Bill Nikolauk appointed to CU*Answers Board of Directors

The board of directors of cooperative CUSO CU*Answers recently announced that Bill Nikolauk has been appointed to serve as a ...
Making A Difference

LAFCU Breaks Ground on New Drive-up Teller Site in Perry

LANSING, Mich. — On a brisk, sunny October morning, LAFCU leaders joined local officials and community partners, to celebrate the ...
Marketing

SchoolsFirst FCU Opens 71st Branch in California – Burbank Now Open

SchoolsFirst Federal Credit Union opens New Burbank Branch, extending its footprint to 761 branches in California.
Other

myCUmortgage Recognizes Partner Credit Unions for Making Members’ Homeownership Dreams a Reality

Awards Luncheon is a key component of myCUmortgage’s annual Partner Conference, highlighting the best of the best in credit union ...
Making A Difference

Corporate Central Energizes the Credit Union Movement at Inaugural Momentum Conference

Corporate Central proudly hosted its debut Momentum: Insights, Innovation, and Connection conference October 7–9 at Chula Vista Resort in Wisconsin ...
Marketing

EECU Earns Prestigious Raddon Crystal Performance Award

FRESNO, Calif. (Oct. 27, 2025) – Educational Employees Credit Union (EECU) has been honored with the 2024 Raddon Crystal Performance ...
Making A Difference

Indiana Members Foundation Raises Over $90,000 to Support Local Nonprofits and Schools

Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, raised more than $90,000 through three charity golf outings ...
Charity Events

Meriwest Community Foundation Honored as Financial Resiliency Champion for Youth Advocacy

Meriwest Community Foundation is proud to support the PARTI Program’s mission to end bullying and uplift youth. Being recognized as ...
Making A Difference

EECU and the Tulare County Office of Education Celebrate Excellent Educators

FRESNO, Calif. (Oct. 22, 2025) – Educational Employees Credit Union (EECU) partnered with the Tulare County Office of Education to ...
Strategic Partnerships

ASA Live for Sharetec Credit Unions, Shaping the Future of Securely Connected Finance

ASA, a leader in securely connected finance, today announced that it is now seamlessly embedded into Sharetec’s On-the-Go mobile banking ...
Strategic Partnerships

Greater Eastern Credit Union Partners with Synergent in New Technology Agreement

Synergent is pleased to announce a new partnership with Greater Eastern Credit Union. The credit union has signed a ten-year ...
Making A Difference

EECU Partners with SLO County Office of Education to Honor Educators

FRESNO, Calif. (Oct. 21, 2025) – Educational Employees Credit Union (EECU) partnered with the San Luis Obispo (SLO) County Office ...
Lending

Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations

Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its one-year anniversary since launch, ...
Technology

Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets

Building on its record of growth, Corelation, Inc., welcomed 13 new credit union partners in the third quarter of 2025, ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 17, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Technology

Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA

Alogent’s Unify has been selected as a finalist for “Best Consumer Payments Solution” at The PayTech Awards USA. Unify consolidates ...
Strategic Partnerships

SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year

SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at ...
Making A Difference

Redwood Credit Union inspires hope by supporting foster youth

On Monday, October 13, while most financial institutions observed a federal holiday, RCU continued its tradition of dedicating the day ...
Personnel Promotions

Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors

Peach State Federal Credit Union is pleased to welcome Dr. Lori Brownlee-Brewton to its Board of Directors. Dr. Brewton currently ...
Technology

Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the integration of its Horizon POS with Stewart ...
Charity Events

Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day

(Minneapolis, MN) — Inspired by the passion and dedication of our credit union partners, Elan Credit Card (Elan) has donated ...
New Product Releases

Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions

Washington, DC – In celebration of International Credit Union Day, Callahan & Associates is proud to announce the launch of ...
Personnel Promotions

GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH

Sayreville, NJ – Garden Savings Federal Credit Union, a leading credit union based in Parsippany, New Jersey, is excited to ...
Operations & HR

Centra President and CEO Rick Silvers announces retirement; Centra’s Brad Davis named next President and CEO

COLUMBUS, IND. (October 31, 2025) — Centra Credit Union President and CEO Rick Silvers has announced his retirement effective January ...
Other

Vizo Financial’s November 2025 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Making A Difference

Safelight, Inc. Receives $500,000 Grant from SECU Foundation for Domestic Violence Shelter Expansion

SECU Foundation is pleased to announce a $500,000 grant to Safelight, Inc. for the expansion of the non-profit’s domestic violence ...
Strategic Partnerships

Alogent Partners with Vine to Accelerate Commercial Lending Workflows

Vine, a commercial lending accelerator for banks and credit unions, has partnered with Alogent, a leading provider of software solutions ...

One Nevada Sets New Food Bank Donation Record During 75th Anniversary Year

LAS VEGAS, NV. – Each year, One Nevada Credit Union’s Shred Day events raise funds and collect food to fight ...
Personnel Promotions

ALM First’s 2026 Conference Calendar Announced

Dallas, TX – ALM First has announced its schedule of industry-leading, in-person events for 2026. Those interested in attending are encouraged ...
Operations & HR

Freedom First Announces CEO Retirement and Selection of New CEO

October 29, 2025 (Roanoke, VA) — Freedom First Credit Union would like to announce the retirement of Paul Phillips, President and ...
Personnel Promotions

1st Community FCU CEO Bill Nikolauk appointed to CU*Answers Board of Directors

The board of directors of cooperative CUSO CU*Answers recently announced that Bill Nikolauk has been appointed to serve as a ...
Making A Difference

LAFCU Breaks Ground on New Drive-up Teller Site in Perry

LANSING, Mich. — On a brisk, sunny October morning, LAFCU leaders joined local officials and community partners, to celebrate the ...
Marketing

SchoolsFirst FCU Opens 71st Branch in California – Burbank Now Open

SchoolsFirst Federal Credit Union opens New Burbank Branch, extending its footprint to 761 branches in California.
Other

myCUmortgage Recognizes Partner Credit Unions for Making Members’ Homeownership Dreams a Reality

Awards Luncheon is a key component of myCUmortgage’s annual Partner Conference, highlighting the best of the best in credit union ...
Making A Difference

Corporate Central Energizes the Credit Union Movement at Inaugural Momentum Conference

Corporate Central proudly hosted its debut Momentum: Insights, Innovation, and Connection conference October 7–9 at Chula Vista Resort in Wisconsin ...
Marketing

EECU Earns Prestigious Raddon Crystal Performance Award

FRESNO, Calif. (Oct. 27, 2025) – Educational Employees Credit Union (EECU) has been honored with the 2024 Raddon Crystal Performance ...
Making A Difference

Indiana Members Foundation Raises Over $90,000 to Support Local Nonprofits and Schools

Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, raised more than $90,000 through three charity golf outings ...
Charity Events

Meriwest Community Foundation Honored as Financial Resiliency Champion for Youth Advocacy

Meriwest Community Foundation is proud to support the PARTI Program’s mission to end bullying and uplift youth. Being recognized as ...
Making A Difference

EECU and the Tulare County Office of Education Celebrate Excellent Educators

FRESNO, Calif. (Oct. 22, 2025) – Educational Employees Credit Union (EECU) partnered with the Tulare County Office of Education to ...
Strategic Partnerships

ASA Live for Sharetec Credit Unions, Shaping the Future of Securely Connected Finance

ASA, a leader in securely connected finance, today announced that it is now seamlessly embedded into Sharetec’s On-the-Go mobile banking ...
Strategic Partnerships

Greater Eastern Credit Union Partners with Synergent in New Technology Agreement

Synergent is pleased to announce a new partnership with Greater Eastern Credit Union. The credit union has signed a ten-year ...
Making A Difference

EECU Partners with SLO County Office of Education to Honor Educators

FRESNO, Calif. (Oct. 21, 2025) – Educational Employees Credit Union (EECU) partnered with the San Luis Obispo (SLO) County Office ...
Lending

Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations

Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its one-year anniversary since launch, ...
Technology

Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets

Building on its record of growth, Corelation, Inc., welcomed 13 new credit union partners in the third quarter of 2025, ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 17, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Technology

Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA

Alogent’s Unify has been selected as a finalist for “Best Consumer Payments Solution” at The PayTech Awards USA. Unify consolidates ...
Strategic Partnerships

SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year

SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at ...
Making A Difference

Redwood Credit Union inspires hope by supporting foster youth

On Monday, October 13, while most financial institutions observed a federal holiday, RCU continued its tradition of dedicating the day ...
Personnel Promotions

Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors

Peach State Federal Credit Union is pleased to welcome Dr. Lori Brownlee-Brewton to its Board of Directors. Dr. Brewton currently ...
Technology

Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the integration of its Horizon POS with Stewart ...
Charity Events

Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day

(Minneapolis, MN) — Inspired by the passion and dedication of our credit union partners, Elan Credit Card (Elan) has donated ...
New Product Releases

Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions

Washington, DC – In celebration of International Credit Union Day, Callahan & Associates is proud to announce the launch of ...
Personnel Promotions

GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH

Sayreville, NJ – Garden Savings Federal Credit Union, a leading credit union based in Parsippany, New Jersey, is excited to ...

LAFCU wins statewide innovation award for tackling financial instability at its roots

LANSING, Mich. — A bold new approach to community investment has earned LAFCU statewide recognition. The Michigan Credit Union League (MCUL) has named LAFCU the ...

CU*SOUTH Board Member Cindy Lindsey Named 2026 Advocacy Ambassador

CU*SOUTH, a 100% credit union-owned credit union service organization (CUSO) that provides essential products and solutions for credit unions, is proud to congratulate board member ...

TriUnity Foundation Raises $250,000 in 2026, Expands to 13 Partners Supporting Individuals Facing Life-Threatening Illness

TriUnity Foundation announced today that it has raised a total of $250,000 in 2026, including funds generated at its recent annual gala. The foundation has ...

Indiana Members Credit Union Contributes $10,000 to Strides for Sarcoma for Cancer Awareness Card

On behalf of Indiana Members Credit Union members, IMCU recently presented a check for $10,000 to Strides for Sarcoma as part of its exclusive Cancer ...

Tower Federal Credit Union Wins Two Prestigious Diamond Awards Honoring Marketing Excellence

Tower Federal Credit Union (Tower) has been named a multiple award winner in the prestigious 2026 Diamond Awards, presented by America’s Credit Unions. The annual ...

Redwood Credit Union relocates Ukiah branch to modern new site

Redwood Credit Union (RCU) has moved its Ukiah branch from its current location at 195 S. Orchard Boulevard to a new, modern space at 414 ...
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