The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Out-Of-This-World Member Service
Affinity Plus Federal Credit Union
Vanessa’s journey to increasing her credit score in two months started with a phone call about outer space. More specifically, a phone call about Affinity Plus employees in Bemidji potentially taking a celebratory outing to the Headwaters Science Center’s Starlab, a portable planetarium that gives a front-row seat to the stars. Vanessa works at the […]
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Quick Thinking And Sound Systems Prevent Heartbreak
Logix Federal Credit Union
A member of Logix was in the process of buying their first home. They were excited that their hard work of saving and preparing was finally paying off. They received instructions by email from an escrow company on where to send their down payment and closing funds. To their shock, they were notified by our […]
Protecting A Member In The Right Moment
Affinity Plus Federal Credit Union
When our member Steve came into the branch looking serious, member consultant Marisol started asking questions. He said he needed to take out $12,000 from a few different accounts because his daughter called him from jail and needed money to be paid to an attorney. Marisol asked if he spoke to his daughter, he said […]
A Cherished Presence And Notable Absence
Digital Federal Credit Union
In today’s fast-paced world, genuine human connections often feel rare. Yet, at DCU, the story of Larry and Duda is a powerful reminder that establishing relationships make a difference. Larry has been visiting one branch for years, long enough that his presence has become a cherished routine. He could easily be helped by anyone, yet […]
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Results are in: #ILoveMyCreditUnion Day 2025
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Baker Market Update – Week in Review: August 08, 2025
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
Meriwest Credit Union Develops New Account Designed for Savers Seeking Enhanced Deposit Insurance Protection
Debunking the Myths: What AI Really Means for Banking
LendKey and Member Student Lending Award $22,000 in Scholarships to Support College Students
TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence
Triangle Credit Union Partners With Arkatechture to Anticipate Member Needs & Position for Future Growth
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Algebrik AI Partners with Spinwheel to Streamline Debt Data & Payments in Loan Origination
United Financial Credit Union Selects AlgebrikAI’s Comprehensive Consumer Lending Suite, Algebrik One.
Redwood Credit Union grant to Good Farm Fund expands access to fresh, healthy food
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Results are in: #ILoveMyCreditUnion Day 2025
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Baker Market Update – Week in Review: August 08, 2025
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
Meriwest Credit Union Develops New Account Designed for Savers Seeking Enhanced Deposit Insurance Protection
Debunking the Myths: What AI Really Means for Banking
LendKey and Member Student Lending Award $22,000 in Scholarships to Support College Students
TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence
Triangle Credit Union Partners With Arkatechture to Anticipate Member Needs & Position for Future Growth
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Algebrik AI Partners with Spinwheel to Streamline Debt Data & Payments in Loan Origination
United Financial Credit Union Selects AlgebrikAI’s Comprehensive Consumer Lending Suite, Algebrik One.
Redwood Credit Union grant to Good Farm Fund expands access to fresh, healthy food
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium
QuantyPhi Welcomes Max Bade as ALM & CECL Analyst
LAFCU, Quality Dairy partner for third annual Paczki Palooza to benefit local charities
EECU Celebrates Fresno Unified Excellence in Education Honorees
Coastal Credit Union Headquarters Renovation Earns Multiple Honors
Woodford State Bank Selects Square 1 Credit Suite by Suntell