The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Patience And Care Support A Son’s Next Step
When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
SECU Awards Summer Camp Scholarships to 457 Youth Members Statewide
State Employees’ Credit Union (SECU) has concluded its fourth annual Summer Camp Awards campaign, granting $500 scholarships to 457 young ...
Quavo Fraud & Disputes Named “Best Dispute Management & Resolution Solution” by Fintech Futures
The award honors Quavo’s QFD® platform, an end-to-end SaaS solution purpose-built to transform and streamline dispute management for financial institutions ...
Appli and First Source FCU Turn Financial Calculators into Conversion Catalysts
Appli, a provider of artificial intelligence-powered financial calculators, today announced that First Source Federal Credit Union, serving members in central ...
Coastal Credit Union Hires Karen DeSalvo as VP, Marketing
Coastal Credit Union has hired Karen DeSalvo as its new VP of Marketing. In this role, DeSalvo will be responsible ...
Prizeout Unveils CashBack+ Pay: A New Way For Credit Union Members To Pay And Earn Cashback
NEW YORK – June 3, 2025 – Prizeout, the leader in advertising and financial technology, is announcing CashBack+ Pay, the ...
Baker Market Update – Week in Review: May 30, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Corporate One Federal Credit Union Celebrates Milestone: 100 Go-Lives on Immediate Payment Rails
Corporate One Federal Credit Union announced a significant milestone today: 100 go-lives on the RTP network or FedNow Service through ...
Vizo Financial’s June 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Alogent’s Unify Earns 2025 PayTech Awards Finalist Spot for “Best Consumer Payments System for Banks & FIs”
Alogent is proud to announce that Unify has been named a finalist in the 2025 PayTech Awards, Best Consumer Payments ...
Maine Credit Union League and Synergent Announce Board of Directors
The Maine Credit Union League and Synergent are pleased to announce the appointment of their 2025–2026 Board of Directors. These ...
Baker Market Update – Week in Review: May 23, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Midcoast Federal Credit Union Renews Core Processing Relationship with Synergent
Midcoast Federal Credit Union has renewed its core processing and technology service agreements with Synergent, including a 10-year agreement for ...
Altra Federal Credit Union Selects Alogent’s Unify Platform to Power Next-Gen Deposit Automation Operations
Altra Federal Credit Union has selected Alogent’s Unify platform to modernize and consolidate its deposit operations across Day 1 and ...
Corporate Central Celebrates Kevin Chiappetta’s Reelection as Presidents Council Representative for CFA Institute
Corporate Central is proud to announce the reelection of Kevin Chiappetta, CFA, Senior Vice President/Chief Education & Research Officer, as ...
Maine Credit Unions’ Campaign for Ending Hunger Donates $236,033 to Good Shepherd Food Bank
As hunger rates climb and food pantries across Maine face critical shortages, Maine Credit Unions’ Campaign for Ending Hunger has ...
Credit Unions Challenge Broken Student Loan System with Revolutionary Line of Credit Approach
CU Student Choice, a credit union-owned organization that helps credit unions deliver private student loan solutions, announced expanded access to ...
Corelation Hosts 14th Annual Client Conference, Commemorating 15 Years of Service & Innovation
Corelation, Inc., successfully hosted its Annual Client Conference held from May 14 – 16, 2025, bringing together a total of ...
Cloudvirga enhances lending efficiency with Encompass Docs Solution integration
Cloudvirga, a provider of digital point-of-sale platforms for credit union lenders, today announced a new integration using the latest API ...
OE Federal Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
CU Student Choice announced its student loan refinance solution will now be available to the members of OE Federal Credit ...
Abri Credit Union Selects Jose Guzman as Vice President of Lending
Romeoville, IL, May 16, 2025. Abri Credit Union is pleased to announce the appointment of Jose Guzman as its new ...
BrightBridge Credit Union Renews Core Partnership with Synergent
Synergent is pleased to announce the renewal of its partnership with BrightBridge Credit Union through multi-year agreements for hosted Jack ...
Local Graduates Partner with EECU to Prepare for College Success
Fresno, CA – May 16, 2025 – A dedicated group of high school seniors from Kings Canyon High School in ...
Interior Federal Unveils New Website
Interior Federal is proud to announce the official launch of its brand-new website; a reflection of the Credit Union’s rebrand ...
Baker Market Update – Week in Review: May 16, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Indiana Members Credit Union is pleased to announce they have been recognized as one of America’s Best Regional Banks and ...
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, in ...
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
MODESTO, Calif. May 13, 2025 – Valley First Credit Union proudly announces the establishment of the Wes Hall Memorial Fund, ...
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Romeoville, IL, May 15, 2025. Abri Credit Union is pleased to announce the appointment of John O’Brien as its new ...
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Coastal Credit Union announced that Ewelina Caplap has been appointed to Vice President of Coastal Wealth Management, available through CFS*. ...
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Michigan Department of Insurance and ...
SECU Awards Summer Camp Scholarships to 457 Youth Members Statewide
State Employees’ Credit Union (SECU) has concluded its fourth annual Summer Camp Awards campaign, granting $500 scholarships to 457 young ...
Quavo Fraud & Disputes Named “Best Dispute Management & Resolution Solution” by Fintech Futures
The award honors Quavo’s QFD® platform, an end-to-end SaaS solution purpose-built to transform and streamline dispute management for financial institutions ...
Appli and First Source FCU Turn Financial Calculators into Conversion Catalysts
Appli, a provider of artificial intelligence-powered financial calculators, today announced that First Source Federal Credit Union, serving members in central ...
Coastal Credit Union Hires Karen DeSalvo as VP, Marketing
Coastal Credit Union has hired Karen DeSalvo as its new VP of Marketing. In this role, DeSalvo will be responsible ...
Prizeout Unveils CashBack+ Pay: A New Way For Credit Union Members To Pay And Earn Cashback
NEW YORK – June 3, 2025 – Prizeout, the leader in advertising and financial technology, is announcing CashBack+ Pay, the ...
Baker Market Update – Week in Review: May 30, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Corporate One Federal Credit Union Celebrates Milestone: 100 Go-Lives on Immediate Payment Rails
Corporate One Federal Credit Union announced a significant milestone today: 100 go-lives on the RTP network or FedNow Service through ...
Vizo Financial’s June 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Alogent’s Unify Earns 2025 PayTech Awards Finalist Spot for “Best Consumer Payments System for Banks & FIs”
Alogent is proud to announce that Unify has been named a finalist in the 2025 PayTech Awards, Best Consumer Payments ...
Maine Credit Union League and Synergent Announce Board of Directors
The Maine Credit Union League and Synergent are pleased to announce the appointment of their 2025–2026 Board of Directors. These ...
Baker Market Update – Week in Review: May 23, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Midcoast Federal Credit Union Renews Core Processing Relationship with Synergent
Midcoast Federal Credit Union has renewed its core processing and technology service agreements with Synergent, including a 10-year agreement for ...
Altra Federal Credit Union Selects Alogent’s Unify Platform to Power Next-Gen Deposit Automation Operations
Altra Federal Credit Union has selected Alogent’s Unify platform to modernize and consolidate its deposit operations across Day 1 and ...
Corporate Central Celebrates Kevin Chiappetta’s Reelection as Presidents Council Representative for CFA Institute
Corporate Central is proud to announce the reelection of Kevin Chiappetta, CFA, Senior Vice President/Chief Education & Research Officer, as ...
Maine Credit Unions’ Campaign for Ending Hunger Donates $236,033 to Good Shepherd Food Bank
As hunger rates climb and food pantries across Maine face critical shortages, Maine Credit Unions’ Campaign for Ending Hunger has ...
Credit Unions Challenge Broken Student Loan System with Revolutionary Line of Credit Approach
CU Student Choice, a credit union-owned organization that helps credit unions deliver private student loan solutions, announced expanded access to ...
Corelation Hosts 14th Annual Client Conference, Commemorating 15 Years of Service & Innovation
Corelation, Inc., successfully hosted its Annual Client Conference held from May 14 – 16, 2025, bringing together a total of ...
Cloudvirga enhances lending efficiency with Encompass Docs Solution integration
Cloudvirga, a provider of digital point-of-sale platforms for credit union lenders, today announced a new integration using the latest API ...
OE Federal Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
CU Student Choice announced its student loan refinance solution will now be available to the members of OE Federal Credit ...
Abri Credit Union Selects Jose Guzman as Vice President of Lending
Romeoville, IL, May 16, 2025. Abri Credit Union is pleased to announce the appointment of Jose Guzman as its new ...
BrightBridge Credit Union Renews Core Partnership with Synergent
Synergent is pleased to announce the renewal of its partnership with BrightBridge Credit Union through multi-year agreements for hosted Jack ...
Local Graduates Partner with EECU to Prepare for College Success
Fresno, CA – May 16, 2025 – A dedicated group of high school seniors from Kings Canyon High School in ...
Interior Federal Unveils New Website
Interior Federal is proud to announce the official launch of its brand-new website; a reflection of the Credit Union’s rebrand ...
Baker Market Update – Week in Review: May 16, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Indiana Members Credit Union is pleased to announce they have been recognized as one of America’s Best Regional Banks and ...
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, in ...
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
MODESTO, Calif. May 13, 2025 – Valley First Credit Union proudly announces the establishment of the Wes Hall Memorial Fund, ...
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Romeoville, IL, May 15, 2025. Abri Credit Union is pleased to announce the appointment of John O’Brien as its new ...
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Coastal Credit Union announced that Ewelina Caplap has been appointed to Vice President of Coastal Wealth Management, available through CFS*. ...
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Michigan Department of Insurance and ...
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2026 by Newsweek for the third consecutive year. ...
Sharetec Appoints New Chief Information & Security Officer
Sharetec, a leading digital banking and core processing technology company serving credit unions, is ringing in the new year with the appointment of Rob Zelinka ...
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
As Alloya begins to celebrate its 15th year supporting credit union success, the Board of Directors has announced that the Perpetual Contributed Capital (PCC) dividend ...
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
Washington, PA, January 5, 2026. CHROME Federal Credit Union today announced the appointment of Broc Sleek as its new President and Chief Executive Officer, effective ...
CU NextGen Acquires Constellation Digital Partners
CU NextGen, a leading credit union service organization (CUSO) providing digital banking, award winning CRM, automation, as well as operational solutions and services to credit ...
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
Corporate Central is pleased to welcome Israr Ahmad to the team as Software Engineer – Integration Specialist. Ahmad brings more than 13 years of experience ...