The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Clothes And Kindness For A Member In Need
Affinity Plus Federal Credit Union
When Sarah walked into the Winona branch to open a new account, no one expected how much her visit would impact the day. She didn’t have proof of address, so after chatting with Neelie, she headed to the Winona State Housing office and returned shortly after. While waiting, staff overheard Sarah on the phone with […]
A Person, Not A Checklist
Affinity Plus Federal Credit Union
Anissa Keyes Powell founded Arubah Emotional Health Services to provide culturally responsive care for marginalized communities, integrating therapy and indigenous healing and expanding through partnerships to deliver mental health support where it’s needed most. Anissa’s entrepreneurial spirit also led her to purchase and renovate the Northside Epicenter, a 20,000-square-foot historic building that now houses 14 […]
Out-Of-This-World Member Service
Affinity Plus Federal Credit Union
Vanessa’s journey to increasing her credit score in two months started with a phone call about outer space. More specifically, a phone call about Affinity Plus employees in Bemidji potentially taking a celebratory outing to the Headwaters Science Center’s Starlab, a portable planetarium that gives a front-row seat to the stars. Vanessa works at the […]
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Quick Thinking And Sound Systems Prevent Heartbreak
Logix Federal Credit Union
A member of Logix was in the process of buying their first home. They were excited that their hard work of saving and preparing was finally paying off. They received instructions by email from an escrow company on where to send their down payment and closing funds. To their shock, they were notified by our […]
SchoolsFirst Federal Credit Union Supports Children’s Hospital Los Angeles Through Event Participation and In-Branch Fundraising Activities
Meriwest Credit Union Partners with Insuritas to Launch Full-Service Insurance Agency
Six Credit Unions from Across the U.S. Partner with myCUmortgage
Corelation Welcomes Seven New Credit Unions in Second Quarter 2025, Totaling $9.8 Billion in Assets
Centra Credit Union Named Best-In-State Credit Union for 2025 by Forbes
Tower Federal Credit Union Welcomes Brad Giese as New Vice President/Information Security Officer
SECU Foundation Awards Western Youth Network $1.5 Million Grant for New Resource Center
PRESS RELEASE – New Bedford Credit Union Forges Strategic Technology Partnership with Synergent
Hartford Federal Credit Union Selects James Kane as Senior Vice President – Operations
Baker Market Update – Week in Review: July 11, 2025
Alogent’s Unify Platform Named “Best Consumer Payments System for Banks & FIs” at 2025 PayTech Awards
InterLutions and Acumen Financial Advantage Collaborate to Deliver Consultative Executive Benefit Services for Credit Unions
LGE Community Credit Union recognized by Forbes on America’s Best-In-State Credit Unions list
SchoolsFirst Federal Credit Union Lobby to Support Healing and Hope in CHOC’s New Outpatient Tower
Southland Credit Union Announces Retirement of President/CEO, Thomas Lent
Tower Federal Credit Union Earns Great Place to Work® Certification—Seven Years in a Row!
Acadia Federal Credit Union Extends Longstanding Partnership with Synergent
EECU Awards $100K in Grants to Help Students Reach Their Goals
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
Alloya Corporate FCU Facilitates Multi-Issuer Auto Loan Securitization
SchoolsFirst FCU Team Members Help Harvest 6,000 Pounds of Produce on Credit Union Industry’s Development Education Day of Service
Algebrik AI and Kinective Partner to Streamline Lending from Application to Signature
Winthrop Area Federal Credit Union Renews Partnership with Synergent
Vizo Financial’s July 2025 Education Calendar
Algebrik AI Strengthens Leadership Team with Appointment of Lending Industry Veteran Jennifer Hernandez
Algebrik AI Partners with TruStage™ to Offer Embedded Lending Protection Products Through the Loan Origination Journey
Alloya Announces Change in Payments Leadership
SECU Joins North Carolina Governor’s Office for 2025 School Supply Drive to Benefit Teachers and Students
Baker Market Update – Week in Review: July 3, 2025
Sound Credit Union Completes Conversion of Washington Business Bank
SchoolsFirst Federal Credit Union Supports Children’s Hospital Los Angeles Through Event Participation and In-Branch Fundraising Activities
Meriwest Credit Union Partners with Insuritas to Launch Full-Service Insurance Agency
Six Credit Unions from Across the U.S. Partner with myCUmortgage
Corelation Welcomes Seven New Credit Unions in Second Quarter 2025, Totaling $9.8 Billion in Assets
Centra Credit Union Named Best-In-State Credit Union for 2025 by Forbes
Tower Federal Credit Union Welcomes Brad Giese as New Vice President/Information Security Officer
SECU Foundation Awards Western Youth Network $1.5 Million Grant for New Resource Center
PRESS RELEASE – New Bedford Credit Union Forges Strategic Technology Partnership with Synergent
Hartford Federal Credit Union Selects James Kane as Senior Vice President – Operations
Baker Market Update – Week in Review: July 11, 2025
Alogent’s Unify Platform Named “Best Consumer Payments System for Banks & FIs” at 2025 PayTech Awards
InterLutions and Acumen Financial Advantage Collaborate to Deliver Consultative Executive Benefit Services for Credit Unions
LGE Community Credit Union recognized by Forbes on America’s Best-In-State Credit Unions list
SchoolsFirst Federal Credit Union Lobby to Support Healing and Hope in CHOC’s New Outpatient Tower
Southland Credit Union Announces Retirement of President/CEO, Thomas Lent
Tower Federal Credit Union Earns Great Place to Work® Certification—Seven Years in a Row!
Acadia Federal Credit Union Extends Longstanding Partnership with Synergent
EECU Awards $100K in Grants to Help Students Reach Their Goals
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
Alloya Corporate FCU Facilitates Multi-Issuer Auto Loan Securitization
SchoolsFirst FCU Team Members Help Harvest 6,000 Pounds of Produce on Credit Union Industry’s Development Education Day of Service
Algebrik AI and Kinective Partner to Streamline Lending from Application to Signature
Winthrop Area Federal Credit Union Renews Partnership with Synergent
Vizo Financial’s July 2025 Education Calendar
Algebrik AI Strengthens Leadership Team with Appointment of Lending Industry Veteran Jennifer Hernandez
Algebrik AI Partners with TruStage™ to Offer Embedded Lending Protection Products Through the Loan Origination Journey
Alloya Announces Change in Payments Leadership
SECU Joins North Carolina Governor’s Office for 2025 School Supply Drive to Benefit Teachers and Students
Baker Market Update – Week in Review: July 3, 2025
Sound Credit Union Completes Conversion of Washington Business Bank
FI Connect Expands with Home Improvement Lending Channel, Helping Credit Unions Access New Home Renovation Loan Opportunities
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium
QuantyPhi Welcomes Max Bade as ALM & CECL Analyst
LAFCU, Quality Dairy partner for third annual Paczki Palooza to benefit local charities
EECU Celebrates Fresno Unified Excellence in Education Honorees
Coastal Credit Union Headquarters Renovation Earns Multiple Honors