I’ve known this member since I joined the credit union and have been building a relationship with her ever since. I suggested Financial Wellness to her last October, and since early November, we have had multiple sessions focused on building a budget and gaining control of her expenses.
At the time, she had a monthly budget deficit of more than $500 — a significant gap for an elderly member living on a fixed income. With the help of a close friend, we went line by line through her expenses to identify opportunities for consolidation and searched for better options where applicable.
