The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Refinance That Reduced The Strain
We Florida Financial Credit Union
A member applied to refinance a car loan to lower the monthly payment. The member had a monthly payment of $662 for 72 months at a rate of 11.50%. After refinancing with We Florida Financial, the member’s new payment was $472 per month at a rate of 7.94%. The member’s payment was reduced by $190 […]
Building Credit And Confidence One Step At A Time
Revity Federal Credit Union
A disabled 60-year-old member living on a fixed income came to us in January of 2025 needing funds to repair her car and purchase new tires. She had been introduced to us through a community seminar on budgeting for seniors. With a 515 credit score, no previous lending history with us, and some delinquencies that […]
A Timely Solution Before The Storm
We Florida Financial Credit Union
A member and his wife applied for a Home Equity Line of Credit to replace their roof and complete additional home repairs. Unfortunately, the loan request was denied due to insufficient income in relation to their debts. While discussing the loan decision, the members suggested adding their son and daughter to the application. This created […]
Steady Steps Toward Financial Confidence
I’ve known this member since I joined the credit union and have been building a relationship with her ever since. I suggested Financial Wellness to her last October, and since early November, we have had multiple sessions focused on building a budget and gaining control of her expenses. At the time, she had a monthly […]
Finding Stability After A Life Change
Texas Bay Credit Union
A longtime member recently came to us after going through a divorce. She had financed her vehicle outside the credit union, and both the payment amount and interest rate were high. As she adjusted to life on a single income, she began having difficulty keeping up with her bills. We were able to refinance her […]
A Path Back To Financial Breathing Room
Southwest Louisiana Credit Union
A couple requested help and guidance after finding themselves in a bind over the last few years due to the economy. Once I sat down with them, I realized they hadn’t really overextended themselves per se; they had simply ended up with several small loans carrying extremely high interest rates. As a result, their payments […]
First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area
Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit
Johns Hopkins Federal Credit Union Welcomes Kris Callahan as Vice President of People & Culture
Mark L. Robnett, Finalist in Credit Union Times 2025 Luminaries Awards
Meriwest Credit Union Promotes Jihong Huang to Chief Financial Officer
Pasadena Federal Credit Union Appoints Hrach Kahwajian as Chief Financial Officer (CFO)
SECU Foundation Awards Peacehaven Farm, Inc. $1 Million for Community Center and Campus Expansion
Baker Market Update – Week in Review: September 12, 2025
Corporate One Federal Credit Union Promotes Ryan Murphy to Executive Vice President and Chief Financial Officer
Filene uncovers strong financial impact for CDFI credit unions
Sharetec Appoints New CEO and CTO to Elevate Customer Experience and Accelerate Innovation
Pasadena Federal Credit Union Appoints Naomi Mead as Vice President of Strategic Projects & Process Improvement
Protecht announces Cognita: AI built for governance, risk, and compliance.
Credit Union of New Jersey Selects Timothy Grossman as SVP/CFO
Appli Launches Guided Home Equity Calculator to Help Credit Unions Capture High-Value Lending Opportunities
Christine Cho Is Appointed Chief Financial Officer of The Treasury Department Federal Credit Union
SchoolsFirst FCU Recognized for Financial Education and Community Engagement
First U.S. Community Credit Union Selects Suzanne Wages as Vice President of Real Estate Lending & Servicing
Clearview Unveils New Location
Smart banking with RCU’s new Benefits Checking
Baker Market Update – Week in Review: September 05, 2025
Valley Credit Union Welcomes Ben Kuss as Chief Marketing Officer
Maine Credit Unions Launch Fraud Awareness Video to Protect Older Mainers
SECU Foundation Awards $170,000 Grant to Carolinas Foundation for Hospice and Home Care
EECU Surpasses $5 Billion in Assets, Marking Historic Milestone in Member Growth and Community Impact
First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area
Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit
Johns Hopkins Federal Credit Union Welcomes Kris Callahan as Vice President of People & Culture
Mark L. Robnett, Finalist in Credit Union Times 2025 Luminaries Awards
Meriwest Credit Union Promotes Jihong Huang to Chief Financial Officer
Pasadena Federal Credit Union Appoints Hrach Kahwajian as Chief Financial Officer (CFO)
SECU Foundation Awards Peacehaven Farm, Inc. $1 Million for Community Center and Campus Expansion
Baker Market Update – Week in Review: September 12, 2025
Corporate One Federal Credit Union Promotes Ryan Murphy to Executive Vice President and Chief Financial Officer
Filene uncovers strong financial impact for CDFI credit unions
Sharetec Appoints New CEO and CTO to Elevate Customer Experience and Accelerate Innovation
Pasadena Federal Credit Union Appoints Naomi Mead as Vice President of Strategic Projects & Process Improvement
Protecht announces Cognita: AI built for governance, risk, and compliance.
Credit Union of New Jersey Selects Timothy Grossman as SVP/CFO
Appli Launches Guided Home Equity Calculator to Help Credit Unions Capture High-Value Lending Opportunities
Christine Cho Is Appointed Chief Financial Officer of The Treasury Department Federal Credit Union
SchoolsFirst FCU Recognized for Financial Education and Community Engagement
First U.S. Community Credit Union Selects Suzanne Wages as Vice President of Real Estate Lending & Servicing
Clearview Unveils New Location
Smart banking with RCU’s new Benefits Checking
Baker Market Update – Week in Review: September 05, 2025
Valley Credit Union Welcomes Ben Kuss as Chief Marketing Officer
Maine Credit Unions Launch Fraud Awareness Video to Protect Older Mainers
SECU Foundation Awards $170,000 Grant to Carolinas Foundation for Hospice and Home Care
EECU Surpasses $5 Billion in Assets, Marking Historic Milestone in Member Growth and Community Impact
Meriwest Credit Union Celebrates the Grand Reopening of Its Newly Remodeled Santa Clara Branch
Gulf Winds Credit Union Raises Over $100,000 in Chip in Fore Charity Golf Tournament
Kayvee Kondapalli Named EVP and CIO at Greater Texas|Aggieland Credit Union
Callahan Welcomes Joshua R. Polanin And Jason Ross To The Team
Baker Market Update – Week in Review: April 17, 2026
EECU Sponsors Regional School Safety Symposium