The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Compassion Meets Credit
Our call center representative, Marcela, helped a non-member trying to take over his ill brother’s auto loan. When the member passed away without a will, Marcela coordinated with our collections team to pause repossession and support the grieving family. She then helped the sister become a member and secure a personal loan to retain the […]
From Transaction To Connection
Western Vista Federal Credit Union
This summer, one of our members stopped by the branch to make a quick deposit. As we chatted, she mentioned that she’d just finished her last round of chemotherapy. Her whole face lit up when she said it. You could feel the joy radiating from her. I congratulated her, and she smiled, her voice catching […]
Paycheck Program Eases Shutdown Fears
Navy Federal Credit Union
This spring, Army Veteran Cassandra Clouse was concerned about the impact a possible government shutdown would have on her finances. Now an engineer at the Air Force Research Lab in Ohio, Cassandra feared an indefinite furlough, which would leave her without income she needed to pay regular bills. At the time, Cassandra had taken out […]
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SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Gregory Johnson Named Chairman of Truliant Board of Directors
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
Coastal Credit Union Foundation Announces Grants for Q1 2025
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Baker Market Update – Week in Review: April 25, 2025
Callahan & Associates Marks 40 Years With Cherry Tree Dedication At Hains Point
Appli Launches Special Pricing Initiative for Small Credit Unions
Shoreline Hometown Credit Union Selects Appli for Better Digital Engagement and Conversions
FUTURE OF LENDING TAKES CENTER STAGE: ORIGENCE ANNOUNCES POWERFUL BREAKOUT SESSION LINEUP FOR LENDING TECH LIVE ‘25
Valley First Credit Union Welcomes Patrick Brown as Vice President of Commercial Banking
FedChoice Charitable Foundation Brings Education & Welfare Initiatives to Community with Vizo Financial Empowerment Grant
Deadline Nears For LAFCU’s $10K Innovation For Education Grant
U1 Announces 2025 Scholarship Winners
Baker Market Update – Week in Review: May 02, 2025
RCU celebrates small business growth—in May and every day
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
EECU Honors Outstanding Educators, Staff in Kings County
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Gregory Johnson Named Chairman of Truliant Board of Directors
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
Coastal Credit Union Foundation Announces Grants for Q1 2025
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Baker Market Update – Week in Review: April 25, 2025
Callahan & Associates Marks 40 Years With Cherry Tree Dedication At Hains Point
Appli Launches Special Pricing Initiative for Small Credit Unions
Shoreline Hometown Credit Union Selects Appli for Better Digital Engagement and Conversions
FUTURE OF LENDING TAKES CENTER STAGE: ORIGENCE ANNOUNCES POWERFUL BREAKOUT SESSION LINEUP FOR LENDING TECH LIVE ‘25
Valley First Credit Union Welcomes Patrick Brown as Vice President of Commercial Banking
FedChoice Charitable Foundation Brings Education & Welfare Initiatives to Community with Vizo Financial Empowerment Grant
Deadline Nears For LAFCU’s $10K Innovation For Education Grant
Blask and Randall Earn Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Sound Credit Union Welcomes Ian Crawford To Their Business Lending Team
Canvas Credit Union Becomes an Owner in DaLand CUSO
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025