The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Baker Market Update – Week in Review: April 25, 2025
Callahan & Associates Marks 40 Years With Cherry Tree Dedication At Hains Point
Appli Launches Special Pricing Initiative for Small Credit Unions
Shoreline Hometown Credit Union Selects Appli for Better Digital Engagement and Conversions
FUTURE OF LENDING TAKES CENTER STAGE: ORIGENCE ANNOUNCES POWERFUL BREAKOUT SESSION LINEUP FOR LENDING TECH LIVE ‘25
Valley First Credit Union Welcomes Patrick Brown as Vice President of Commercial Banking
FedChoice Charitable Foundation Brings Education & Welfare Initiatives to Community with Vizo Financial Empowerment Grant
Deadline Nears For LAFCU’s $10K Innovation For Education Grant
LGE Community Credit Union awards $17,500 in scholarships to local high school students
County Schools Federal Credit Union Appoints April Remnant As President/CEO
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Baker Market Update – Week in Review: April 25, 2025
Callahan & Associates Marks 40 Years With Cherry Tree Dedication At Hains Point
Appli Launches Special Pricing Initiative for Small Credit Unions
Shoreline Hometown Credit Union Selects Appli for Better Digital Engagement and Conversions
FUTURE OF LENDING TAKES CENTER STAGE: ORIGENCE ANNOUNCES POWERFUL BREAKOUT SESSION LINEUP FOR LENDING TECH LIVE ‘25
Valley First Credit Union Welcomes Patrick Brown as Vice President of Commercial Banking
FedChoice Charitable Foundation Brings Education & Welfare Initiatives to Community with Vizo Financial Empowerment Grant
Deadline Nears For LAFCU’s $10K Innovation For Education Grant
LGE Community Credit Union awards $17,500 in scholarships to local high school students
County Schools Federal Credit Union Appoints April Remnant As President/CEO
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Coastal Credit Union Surpasses $6 Billion in Assets
13 families celebrate the new year in new homes thanks to RCU Community Fund’s Down Payment Assistance program
Vizo Financial Recaps Successful Year of Credit Union Education in 2025
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
Elan Charitable Giving Celebrates 5 Years with $250,000 in Donations
One Nevada Announces Promotions for Five Leaders