The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Credit Union Sponsors Black Maternal Health Week Events
Sound Credit Union Announces Leadership Promotions to Drive Growth and Operational Excellence
FileInvite Launches Connected Workflows for Lending Document Collection
Intrepid Credit Union Selects Cindy Trimp as Vice President of Finance
Novo Federal Credit Union Selects George San Martin as President & CEO
Illinois Credit Union League’s Advocacy Secures Nearly $1.2 Million in Regulatory Fee Credits for State’s Credit Unions
Clearview Federal Credit Union unveils the Clearview Foundation to create positive opportunities for community members.
Intelligent Banking Solutions Announces Strategic Position Changes to Support SAFIRE-IQ Growth
EECU Sponsors Scholarships for Local Students Through Foundation for Central Schools
Baker Market Update – Week in Review: April 04, 2025
Redwood Credit Union Welcomes Gwen Oldham as Vice President of Community and Social Impact
FI CONNECT FUNDS $1 BILLION IN LOANS ITS INAUGURAL YEAR
Penlanco FCU Expands Partnership with Aurora Advantage, Signs Agreement for Online and Mobile Banking Platform
SchoolsFirst Federal Credit Union Named #1 Credit Union for Member Satisfaction by J.D. Power
Callahan & Associates Celebrates 40 Years Of Credit Union Impact
LGE Community Credit Union recognized with Diamond Awards for outstanding marketing efforts
EECU Partners with Wonderful College Prep Academy GEAR UP to Expand Financial Education
CreditUnions.com Announces 2025 Innovation Series Winners
Baker Market Update – Week in Review: March 28, 2025
LAFCU’s $10K Innovation for Education grant to fund school improvements
Vizo Financial’s April 2025 Education Calendar
Indiana Members Credit Union Contributes $1,500 to Greenwood Community High School
LAFCU strengthens team with key promotion and new hires
LAFCU celebrates reading month with a sweet lesson in financial literacy
36 CUES Emerge Participants Selected from Record Number of Applicants
USSFCU Recognized Nationally as a 2025 USA Today Top Workplace
Protecht secures strategic investment to accelerate innovation and growth.
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
CULA Grows by Double Digits in 2024, Saves Credit Union Members ~$63M Annually with Vehicle Leases
Credit Union Sponsors Black Maternal Health Week Events
Sound Credit Union Announces Leadership Promotions to Drive Growth and Operational Excellence
FileInvite Launches Connected Workflows for Lending Document Collection
Intrepid Credit Union Selects Cindy Trimp as Vice President of Finance
Novo Federal Credit Union Selects George San Martin as President & CEO
Illinois Credit Union League’s Advocacy Secures Nearly $1.2 Million in Regulatory Fee Credits for State’s Credit Unions
Clearview Federal Credit Union unveils the Clearview Foundation to create positive opportunities for community members.
Intelligent Banking Solutions Announces Strategic Position Changes to Support SAFIRE-IQ Growth
EECU Sponsors Scholarships for Local Students Through Foundation for Central Schools
Baker Market Update – Week in Review: April 04, 2025
Redwood Credit Union Welcomes Gwen Oldham as Vice President of Community and Social Impact
FI CONNECT FUNDS $1 BILLION IN LOANS ITS INAUGURAL YEAR
Penlanco FCU Expands Partnership with Aurora Advantage, Signs Agreement for Online and Mobile Banking Platform
SchoolsFirst Federal Credit Union Named #1 Credit Union for Member Satisfaction by J.D. Power
Callahan & Associates Celebrates 40 Years Of Credit Union Impact
LGE Community Credit Union recognized with Diamond Awards for outstanding marketing efforts
EECU Partners with Wonderful College Prep Academy GEAR UP to Expand Financial Education
CreditUnions.com Announces 2025 Innovation Series Winners
Baker Market Update – Week in Review: March 28, 2025
LAFCU’s $10K Innovation for Education grant to fund school improvements
Vizo Financial’s April 2025 Education Calendar
Indiana Members Credit Union Contributes $1,500 to Greenwood Community High School
LAFCU strengthens team with key promotion and new hires
LAFCU celebrates reading month with a sweet lesson in financial literacy
36 CUES Emerge Participants Selected from Record Number of Applicants
USSFCU Recognized Nationally as a 2025 USA Today Top Workplace
Protecht secures strategic investment to accelerate innovation and growth.
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
Elan Charitable Giving Celebrates 5 Years with $250,000 in Donations
One Nevada Announces Promotions for Five Leaders
eDOC REPORTS ADOPTION GROWTH ACROSS DOCUMENT IMAGING AND eDOCSignature PLATFORMS
Arkatechture Announces Launch of AI Data Analyst Tool: ArkaIQ
Indiana Members Credit Union Recognized at Best Regional Credit Union by Newsweek and Indianapolis Community Choice Awards