The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Turning A Crash Into Confidence
Lake Trust Credit Union
Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Baker Market Update – Week in Review: April 04, 2025
Redwood Credit Union Welcomes Gwen Oldham as Vice President of Community and Social Impact
FI CONNECT FUNDS $1 BILLION IN LOANS ITS INAUGURAL YEAR
Penlanco FCU Expands Partnership with Aurora Advantage, Signs Agreement for Online and Mobile Banking Platform
SchoolsFirst Federal Credit Union Named #1 Credit Union for Member Satisfaction by J.D. Power
Callahan & Associates Celebrates 40 Years Of Credit Union Impact
LGE Community Credit Union recognized with Diamond Awards for outstanding marketing efforts
EECU Partners with Wonderful College Prep Academy GEAR UP to Expand Financial Education
CreditUnions.com Announces 2025 Innovation Series Winners
Baker Market Update – Week in Review: March 28, 2025
LAFCU’s $10K Innovation for Education grant to fund school improvements
Vizo Financial’s April 2025 Education Calendar
Indiana Members Credit Union Contributes $1,500 to Greenwood Community High School
LAFCU strengthens team with key promotion and new hires
LAFCU celebrates reading month with a sweet lesson in financial literacy
36 CUES Emerge Participants Selected from Record Number of Applicants
USSFCU Recognized Nationally as a 2025 USA Today Top Workplace
Protecht secures strategic investment to accelerate innovation and growth.
First Federal Savings Bank Selects Square 1 Credit Suite by Suntell
ORIGENCE ANNOUNCES AI FUTURIST STEVE BROWN AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25
SchoolsFirst Federal Credit Union Joins National “Don’t Tax My Credit Union” Movement to Protect Members’ Financial Well-Being
TowerCares Foundation Makes $300,000 Commitment to Maryland’s UMBC Cybersecurity Institute
Omnichannel Communication Strategies for Generational Consumer Engagement
Coastal Credit Union Promotes Michelle Shelton to Chief Operations Officer
Quavo Fraud & Disputes Publishes Consumer Research Revealing How Fraud Resolution Shapes Customer Loyalty
Redwood Credit Union Names Esteban Zuno Senior Vice President of Wealth, Insurance & Deposit Services
Truliant Foundation Awards $45,000 in Education Grants to Schools
Gulf Winds Credit Union Proudly Sponsors Springtime Tallahassee
Origence Lending Services serves 360,000 members and grows to 167 credit unions in 2024
DaLand CUSO Welcomes Blaze Credit Union as a Shareholder and Strategic Partner
Baker Market Update – Week in Review: April 04, 2025
Redwood Credit Union Welcomes Gwen Oldham as Vice President of Community and Social Impact
FI CONNECT FUNDS $1 BILLION IN LOANS ITS INAUGURAL YEAR
Penlanco FCU Expands Partnership with Aurora Advantage, Signs Agreement for Online and Mobile Banking Platform
SchoolsFirst Federal Credit Union Named #1 Credit Union for Member Satisfaction by J.D. Power
Callahan & Associates Celebrates 40 Years Of Credit Union Impact
LGE Community Credit Union recognized with Diamond Awards for outstanding marketing efforts
EECU Partners with Wonderful College Prep Academy GEAR UP to Expand Financial Education
CreditUnions.com Announces 2025 Innovation Series Winners
Baker Market Update – Week in Review: March 28, 2025
LAFCU’s $10K Innovation for Education grant to fund school improvements
Vizo Financial’s April 2025 Education Calendar
Indiana Members Credit Union Contributes $1,500 to Greenwood Community High School
LAFCU strengthens team with key promotion and new hires
LAFCU celebrates reading month with a sweet lesson in financial literacy
36 CUES Emerge Participants Selected from Record Number of Applicants
USSFCU Recognized Nationally as a 2025 USA Today Top Workplace
Protecht secures strategic investment to accelerate innovation and growth.
First Federal Savings Bank Selects Square 1 Credit Suite by Suntell
ORIGENCE ANNOUNCES AI FUTURIST STEVE BROWN AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25
SchoolsFirst Federal Credit Union Joins National “Don’t Tax My Credit Union” Movement to Protect Members’ Financial Well-Being
TowerCares Foundation Makes $300,000 Commitment to Maryland’s UMBC Cybersecurity Institute
Omnichannel Communication Strategies for Generational Consumer Engagement
Coastal Credit Union Promotes Michelle Shelton to Chief Operations Officer
Quavo Fraud & Disputes Publishes Consumer Research Revealing How Fraud Resolution Shapes Customer Loyalty
Redwood Credit Union Names Esteban Zuno Senior Vice President of Wealth, Insurance & Deposit Services
Truliant Foundation Awards $45,000 in Education Grants to Schools
Gulf Winds Credit Union Proudly Sponsors Springtime Tallahassee
Origence Lending Services serves 360,000 members and grows to 167 credit unions in 2024
DaLand CUSO Welcomes Blaze Credit Union as a Shareholder and Strategic Partner
First Independent Bank Selects Square 1 Credit Suite by Suntell
PARK COMMUNITY CREDIT UNION FOUNDATION ANNOUNCES $97,960 IN GRANTS THROUGH PATHWAYS TO PROSPERITY PROGRAM
Call for Entries: LAFCU’s 2026 Write to Educate Essay Contest
LAFCU and Grassroots Giving Lansing to host entrepreneurship mixer focused on lending essentials
CUES and TruStage® Launch Leadership Pathways to Expand Access to Executive-Ready Talent Across the Credit Union System
Coastal Credit Union Expands Mortgage Options with VA Loan Programs